"Oksana at ItsHot has been a delight to deal with. Her knowledge and customer service have been excellent, going the extra mile and making a recent purchase felt very special. The diamond tennis bracelet and gold chain II got here are fantastic, and the price is unbeatable! Would highly recommend this store."
"Highly recommend this fabulous store! The staff was welcoming, extremely professional and knowledgeable, no pushiness or hard selling tactics were used, just genuine helpful honest expertise. My partner is one very happy birthday lady with an outstanding black diamond ring she has been dreaming about! Can’t thank you enough guys and will definitely be back for all our future jewelry purchases.!
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"I wanted a solid gold chain, but I am very picky about what I will and won't buy. Ten minutes at this shop and I found exactly what I needed at a fair price, loved how the 6mm 14k gold Cuban link chain looks on me!
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"Fantastic experience! Was after matching His and Hers watches, wanted to have something flashy but stylish, with real diamonds, and found an incredible luxurman iced out watch set. They had a nice selection of real diamond watches for men and women in general, and the prices are more than reasonable. Definitely will be returning for all my jewelry purchases!
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"Visited this place yesterday to buy a diamond star pendant and a gold chain I saw online, and the staff was friendly, amazing, and incredibly helpful. Nothing was too much even when I asked to customize a pendant a bit to make the bail larger in the pendant so I could wear it with second larger chain I have at home. It was done right away by their jeweler.. Exceptional customer service and really impressive choice."
"Excellent service and excellent choice for any jewelry purchase! I made 2 purchases so far, and I bet it wasn’t the last time. Purchased a 14k gold cuban link chain first and now a nice pendant to wear on it, and they look really stunning! The staff are responsive, and helpful but never pushed me into a purchase. Prices are also quite affordable for the 14k gold and real natural diamonds in the pendant. I have already recommended them to friends."
"Been their customer for a few years. Friendly folks, just now did a wonderful job fixing my diamond ring which was one of my first purchases. I smashed it with a car door (ring saved my finger). Very professional work & fair prices! Definitely recommended for others who like to support smaller businesses.
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"I made several purchases so far, got a very nice watch, a ring and a bracelet. Love that they specialize in diamond jewelry and all jewelry, even the watch I got has very nice quality, real diamonds. Received quite a few compliments on the jewelry. The guys are very friendly and experienced. Great designs and definately quality workmanship."
"The team at ItsHot was fantastic, we shopped around and they were by far the best. I would recommend them to anyone looking for personal service, quality jewelry, and great value for money. We got diamond earrings and a nicely matching bracelet, and I am thrilled with the quality and design! They made me feel special and achieved an amazing outcome with our modest budget. Thank you!
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"The engagement rings here are beautiful and won’t break the bank! The employees were all more than willing to assist with my purchase of what for me was the perfect engagement ring that I just used to propose to my now fiance :)"
"The jewelry here is legit. I tested multiple earrings with a diamond tester prior to purchasing (sales people said they don’t mind). Everyone is very helpful and they have the best jewelry selection I have ever seen at very low prices for the quality they offer."
"Mark really went above and beyond my expectations from the very first phone call. During the initial phone call, he took the time to answer every question I had about the watch which really put me at ease. Since we are staying not that far from their NYC store I still decided to pick up the watch in person though, it looked amazing, better than pictures. Brought it to my old jeweler to test the watch and diamonds and he confirmed it was all good, said it was very good value as well for what I paid. My partner is beyond happy with his new diamond Rolex, and I will totally be back for mine shortly!"
"I bought gold diamond chandelier earrings for a price I did not believe was possible to find nowadays. This store has one of the best selections of diamond jewelry pieces and the quality is just amazing especially considering discounted prices.
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"I fully recommend this store, they have been so helpful and very patient while we were going through the jewelry trying to pick what we loved the most. Especially Oksana, the lady who helped us choose a pair of our beautiful diamond bracelets, was an angel. Also the quality of their diamonds is incredible and everything is explained with honesty, care, and respect. Oksana replied to all the questions we had even after we left, she has the patience of an angel, and a 1-st class attitude."
"I was able to get custom diamond necklaces for myself and my husband! We had a very special design and ItsHot team implemented them perfectly. Thank you so much for the wonderful necklaces!"