"Bought a hood for my 69 mustang, took a month to get and once it came in it was completely destroyed. Jegs refused to refund my $500. Stay away from these con artists they are a joke."
"I was purchasing a welder. When I added to my cart the price changed from $339.00 to $424.00.
I contacted Jegs and they told me they would have it corrected with in 24 hours.
When I went back to the site they just changed the price to $424.00.
They will not let me post any kind of negative review.
So I guess the reviews on the site are misleading. They only allow positive reviews."
"I ordered a set of rear shocks from kegs. I had an estimated delivery date of Sept. 4th, then it changed to the 10th, then it changed to No ETA....I called them and they deflected the problem to their supplier, were unaplologetic and offered nothing in exchange for my trouble. Will never order from them again "
"Ordered an oil cooler thru these idiots...complete junk,customer service is a joke...bunch of ridiculously stupid dip ****...whatever you do....don't order from Jegs...you'll regret it later...."
"I ordered some black painted headers that came in a box that looked like it wasn't secured in transit. There was a huge hole in the box, the staples were off and the box was barely being held in place with tape. After inspection of the headers, there were scratches and dents on something I thought was brand new and the gaskets were bent to a point they would probably not last long. Bad experience, but thankfully my last experience with this company. "
"Told me my fuel pump was being shipped then found out it was not being shipped and it was backordered ask for my money back"
"I purchased a set of power stop front and back brake kit. The website showed shipping within 24 hours. After the order was placed my order details showed rear set was back ordered. Within 2 days I received the complete rear set and front rotors. I reached Customer support and they updated me that the front brake pads were back ordered and provided me shipping date. I was able to get them in 1 week of placing the order. The price after their coupon was lowest among all the other sites by at least $40 so one week of delay didn’t matter to me "
"I went to the Jegs website and found a car cover for my 2 Gran Torino's. I looked at the picture and it showed that the cover was long enough from front to back to cover the bumpers and down the sides, covering the tires.
The description said it was for a car that was 18-19 feet long. My Gran Torino's are 18 feet from bumper to bumper. When I received the covers they only went half way down the side and weren't long enough to go from bumper to bumper. I emailed them about the covers. Never heard back. I went back on their website and reviewed the covers and gave them two stars, saying that they didn't fit like what was pictured. They didn't allow my review and deleted it from their website. I will never do business with them again!"
"Order the 351 Windsor intake from Summit cancelled that because it's going to take weeks to ship call Jegs Jegs like yeah we got one dude I was like cool order it I receive my package little bit later and it's a 302 intake if you don't know the difference between 302 and 351 how in the hell are you working for Performance Center go back to work in the f****** O'Reilly's and AutoZone not only that when I called the representative about it he said that FedEx was scheduled to come pick up the intake from my address well that didn't happen so I call them and the lady answered and I asked her what was going on with it and she said actually you have to print off a shipping label and take it to FedEx but that's not what I was told terrible service so far I don't even know if I want to order anything else I don't got that much time to waste the last thing I need"
"They listed the wrong part number in their catalog. the part that they said that they would have to me in just a couple of days it took about 6 weeks to get it then it wasn't the part I ordered... it didn't include everything with it, they wanted another $400 and they wouldn't do anything to fix their mistake. Even spoke to a manager who was going to call me back the next day that was a long time ago in the next day still hasn't happened. eventually after about two and a half months got my money back but lost two and a half months of time working on my car getting it ready for the next Cruise in... walk run or drive very fast away from Jegs!"
"Ordered touch up paint on 6/17/18 and just under the item's price it says "SHIPS TODAY". Hmmmmm, well, 7/17/18 rolls around and the item is finally shipped. Pitiful, no contact, no updates no nothing from this company. To add to the whole BAD experience, they have the gall to charge me the $9.99 for the standard shipping, so it will take another 5 days to arrive. Oh well, I guess whats another 5 days when they're already a month delinquent on getting the item shipped. Oh, and its $2 bucks a can cheaper than when i ordered it. Never again.
Duplicolor Perfect Match Touch-Up Paint Gray
Perfect Match Touch-Up Paint
Gray
Paint Code(s): 90 WA8798
View Details
$6.99
SHIPS TODAY
LOWEST PRICE GUARANTEE
1
Add To Car"
"This company is a SCAM. I ordered a part, and a few minutes later wanted to cancel. Could NOT. Sent emails to them by replying to order email. I wake up in the morning and part has been shipped...WTH?? My JUST 12 min wait turned into >30 minutes. Simply they **** as service. No compensation, no apology. How can they survive?: I know. THEY RIP PEOPLE OFF. Always use a credit card you can dispute the transaction easily (your most used card). That's the only way to screw them back!!!"
"The wrong part showed up even though I specifically typed what was needed an time was a factor since my cars in a shop. Bottom line there customer service told me I was out the shipping and asked if I would like to return and order a different part. That’s bs and y’all might hear from the better business beureau. You should have righted your company’s wrong you lost a customer for life. This was a ten dollar part I own plenty of vehicles mostly classics and order in the thousands of dollars a year in parts, I’m in many carshows and groups online this story will haunt you I promise. Anyone shopping online use a different company summit racing dot com is way better and cheaper on some stuff especially shipping which this company jegs is robbing me of. Beware of online scam businesses such as this one"
"Both times I've ordered from Jegs they manage to be out of stock without any notice until I call to check in. Do you these folks ever just do decent business? The belt I needed was priced way above anywhere else but they price match so I threw that in with my order. Then, after getting no news on my order I check in to find out the oil I ordered is back ordered and they hope to have it in a month and a half."
"I ordered a set of wheels from JEGS online, they took the cash from my account then cancelled my order because the wheels have been discontinued... I got to the link sent to me to order a new set of wheels and the set I chose is still advertised ready to ship today... WTF?!! now they have my money and I don't have any wheels... My advise is shop summit from now on at least I can order from them and get my order in 30 hours... that's amazing in my eyes... JEGS is a f***ing joke.... "