"Received my items in a timely fashion. Will likely do business with them again. "
"Sales person was fantastic, no problems with product, we were updated about arrival of the equipment."
"I order a delicase what they sent me was a counter top case.. they haven’t refund me my money"
"Item came quickly and was exactly what I was looking for. "
"I found the stainless steel cover I needed with little effort."
"From beginning to the deliver the everything was handled correctly. "
"thank you for this opportunity
love my new
grille "
"You always lwt us know statis"
"I ordered a coffee pot warmer plate (Just like one that I have previously had) and was surprised to receive a warming burner coil instead. It took two attempts of contact (Both by email) before I was able to explain my problem to a staff member. I was told that I would have to wait until they were able to speak with the distributor to figure out what happened. After a several day wait (Nearly a week)- I finally was told that the distributor no longer had the product that I had ordered and made the call to substitute with a different product. I then asked to receive prepaid postage to return the item as I had no use for it. That part was done very quickly and I placed the item in the mail the very next day. When I finally received my refund- it was only a partial refund and I again had to contact the company to receive my full refund. I was very dis-satisfied with the customer service regarding the second refund as I was never contacted by anyone and just had the refund eventually show up on my card. All in all it took a month from initial purchase to getting my full refund. I would be hesitant in ordering from this company again in the future. I would assume that if the correct product is in stock that all would be fine...but buyer beware if it is not. "
"The product I ordered was out of stock. I found out that quite a few of their products are out of stock and they order it when you order it. It took way too long to get it. Had I known I would have ordered elsewhere. "
"I did not give 5 Stars due to order being placed and then told much later it was on backorder. This was not an issue for us as we were in no rush. The stove was delivered in great shape and so far is working perfectly. "
"Plenty of valuable communication from JES, verifying my order was correct . "
"Was looking for said faucet and couldn’t find it "
"Excellent Was so good I hope we keep working good"
"I ordered a couple of wine savers. Not only did JES have the best price, but the order was easy to make, shipped out and was delivered quickly. "