"Went straight to website and found what I wanted. Checked out and cheaper than expected. "
"Very happy with all the service and materials purchased, over $16,000 spent and worth every bit"
"Very happy to deal with this company "
"This is opinionated review but save your money and buy equipments elsewhere. Check their google review as well"
"I ordered coca cola 32 oz tumblers on 12/6/17. It's now 2 months later & I still do not have them. I contacted them on 12/22/17 asking them where they were & was told that they are on back order.
They said I could wait or get a refund. I chose to wait. I chose to wait because Brittany said it should be 2-3 more weeks and they should be in. Here we are 2/5/18 & they still haven't shipped.
I've requested a refund. We'll see what happens now. "
"DO NOT ORDER FROM THIS DISHONEST COMPANY!!
They use the typical bait and switch practice of advertising a low price and then calling you saying the manufacturer had a price increase.
I ordered a Southbend stove online at a great price and then a week later they called me saying the “price increased just exactly at the same time as I ordered it”...by $300!!
As a business owner, they should have honored the original price, eaten the $300 and then I would probably have bought the rest of my kitchen equipment from them.
They just lost my business. I’ll be buying my restaurant equipment elsewhere!"
"I've researched about 7 online stores for Hoshizaki ice machine and bin that I was buying for my work place, and had narrow down to three companies according to reviews and pricing. I sent the same email message to all three store requesting for final price (due to they all said in their respective website that "email for a discounted price." So, I did) I received automated replies from all three stores almost right the way; however, JES is the only store that had a sales person writing me a personal message with a name and contact number the following day, in addition to the automated email that I received. This showed me that JES has better customer service among the three. And even though JES did not offer me the lowest price, I called and place my order with them right the way. Daniel, the salesman was helpful and knowledgeable, and made sure that the items I wanted were in stock, and I placed my order with him over the phone. Daniel also replied my emails promptly with my questions answered. The products arrived one day earlier than I expected! BONUS! "
"I received personal attention with my order. JES was quick and easy to work with."
"I am very excited to have the new knife sharpener. This was definitely the best deal around."
"Excelent selection and ease of use!"
"We were very pleased with the Italian Chef's hats we ordered from JES. The hats were of very good quality and were a hit at the event they were purchased for."
"Was a great vender to buy from"
"I live in rural Nova Scotia where even Fedex declines to venture. But JES Restaurant Equipment got a heavy piece of equipment right to my door. No fuss, no problems. Their sales staff advised me on the best product for my needs and they were bang on. My garlic peeler is perfect and a wonderful help in my small business. Thanks JES."
"I am very satisfied with my experience with JES Restaurant Equipment and Restaurant Supply. They had what I needed at a very reasonable price, and the shipping was fast. I am very happy with my purchase and shopping experience at their online store."
"I had a very positive first experience with JES. From order confirmation to confirmed shipment to receiving my product, there was nothing more I could've asked from JES."