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Product & services pricing
4.57/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.21/5

Verified
5/5

2019-05-20

Ties

"I matched up the bridesmaids dresses perfectly to the ties. This was a great shopping experience!"

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Verified
5/5

2019-05-19

Great experience

"Great service and quality o the products "

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Verified
1/5

2019-05-17

Terrible quality, terrible return policy

"Terrible quality

Terrible quality, dress came with runs in the fabric and a barely attached zipper. I paid extra for a custom size, measured by my seamstress aunt according to their sizing inforgraphic. The dress came at least a size too big. They "graciously" offered me a 40% refund so I can get it altered (which is nearly impossible as the back is made from cheap lace). Ive already bought a new dress and I think it is ridiculous they wont issue refunds for terrible quality that they screwed up. Will be filing a fraud claim with my bank. I also got my new dress at a bridal shop, a Vera **** on clearance for only 100 dollars more than what I paid for the steaming pile of garbage they try and pass off as a wedding dress. Save your money and go to a bridal shop.

"

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Verified
5/5

2019-05-16

Excellent help for my daughter's wedding!

"Extremely helpful when trying to know what silhouette I should order to look my best. Also, ordered color swatches. Highly recommend ordering these. Made my color decision for me & my daughter so much easier."

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Verified
5/5

2019-05-15

Exactly what I wanted

"I love the dress I bought! I ordered custom sizing and it fits me perfectly and it is exactly as advertised. Very accurate and good!!"

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Verified
5/5

2019-05-15

Junior bridesmaids dresses

"Very pretty as pictured, fast shipping "

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Verified
1/5

2019-05-13

Avoid at all costs

"Avoid at all costs .. customer service is not their fine point! When I initially ordered my bridesmaids dresses they were received although a long lead time the junior bridesmaid were acceptable. On receipt of the adult dress the beading and belt were completely different to the picture. I complained and they came back offering a 40% refund, this I thought was acceptable and therefore used the refund to get the belt changed, no drama.
Disaster struck when one of my junior bridesmaids tried on the dress 4 weeks from the wedding and she had had a growth spurt! Luckily there was enough time to order another ... the new dress arrives 2 weeks from the wedding... opening the package the skirt looks the same but the top and lace were completely different in colour and style to the 4 I had already brought! I complained to JJ's house and got a generic reply saying I can order again but would have to pay for it or return but they would not refund me all my money it would be the cost minus the £16 shipping … The only way I can rectify this is to have the original dresses resized costing me another £50 plus the cost of shipping the other dress back to them to not yet have a confirmed refund. Some would say you get what you paid for however these are not cheap dresses! I would not recommend using this company to anyone !
"

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Verified
5/5

2019-05-10

So Good!

"In was weary about buying a dress online but I am SO SO SO SO HAPPY that I chose JJs house!! Thank you for my beautiful wedding dress I love it. "

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Verified
5/5

2019-05-07

Great experience!

"I love my dress and cant wait to wear it on my big day!"

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Verified
5/5

2019-05-05

Quick delivery! True to size! Good quality dress!

"I really liked this dress, It was perfect! No need for alterations! "

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Verified
5/5

2019-05-02

Great hats

"I was very excited when I got the winter cap and fascinator I bought. I am very happy with the quality, designs and colours as well, just as shown in the pictures. The packaging was very safe and the shipping unexpensive and fast. I will keep on buying in the near future."

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Verified
5/5

2019-05-02

Beautiful dress

"Loved the dress quality and how beautiful it was"

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Verified
5/5

2019-05-02

Perfect

"I love everything about the dress and great customer service. Shipping was fast. "

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Verified
5/5

2019-05-02

Amazing

"Ordered my dress and received it in a timely matter. The dress was exactly what I ordered and I couldn't be more happier! Right color, size' and flow as shown on the picture. Thanks JJ House for making my day!!!"

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Verified
5/5

2019-04-30

Perfecto!

"Todo bien con el envío, el producto, la forma de pago y el servicio. Definitivamente volveré a comprar en JJSHOUSE en el futuro.
Saludos desde México.
"