"Terrible quality
Terrible quality, dress came with runs in the fabric and a barely attached zipper. I paid extra for a custom size, measured by my seamstress aunt according to their sizing inforgraphic. The dress came at least a size too big. They "graciously" offered me a 40% refund so I can get it altered (which is nearly impossible as the back is made from cheap lace). Ive already bought a new dress and I think it is ridiculous they wont issue refunds for terrible quality that they screwed up. Will be filing a fraud claim with my bank. I also got my new dress at a bridal shop, a Vera **** on clearance for only 100 dollars more than what I paid for the steaming pile of garbage they try and pass off as a wedding dress. Save your money and go to a bridal shop.
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"Extremely helpful when trying to know what silhouette I should order to look my best. Also, ordered color swatches. Highly recommend ordering these. Made my color decision for me & my daughter so much easier."
"I love the dress I bought! I ordered custom sizing and it fits me perfectly and it is exactly as advertised. Very accurate and good!!"
"Very pretty as pictured, fast shipping "
"Avoid at all costs .. customer service is not their fine point! When I initially ordered my bridesmaids dresses they were received although a long lead time the junior bridesmaid were acceptable. On receipt of the adult dress the beading and belt were completely different to the picture. I complained and they came back offering a 40% refund, this I thought was acceptable and therefore used the refund to get the belt changed, no drama.
Disaster struck when one of my junior bridesmaids tried on the dress 4 weeks from the wedding and she had had a growth spurt! Luckily there was enough time to order another ... the new dress arrives 2 weeks from the wedding... opening the package the skirt looks the same but the top and lace were completely different in colour and style to the 4 I had already brought! I complained to JJ's house and got a generic reply saying I can order again but would have to pay for it or return but they would not refund me all my money it would be the cost minus the £16 shipping … The only way I can rectify this is to have the original dresses resized costing me another £50 plus the cost of shipping the other dress back to them to not yet have a confirmed refund. Some would say you get what you paid for however these are not cheap dresses! I would not recommend using this company to anyone !
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"In was weary about buying a dress online but I am SO SO SO SO HAPPY that I chose JJs house!! Thank you for my beautiful wedding dress I love it. "
"I love my dress and cant wait to wear it on my big day!"
"I really liked this dress, It was perfect! No need for alterations! "
"I was very excited when I got the winter cap and fascinator I bought. I am very happy with the quality, designs and colours as well, just as shown in the pictures. The packaging was very safe and the shipping unexpensive and fast. I will keep on buying in the near future."
"Loved the dress quality and how beautiful it was"
"I love everything about the dress and great customer service. Shipping was fast. "
"Ordered my dress and received it in a timely matter. The dress was exactly what I ordered and I couldn't be more happier! Right color, size' and flow as shown on the picture. Thanks JJ House for making my day!!!"
"Todo bien con el envío, el producto, la forma de pago y el servicio. Definitivamente volveré a comprar en JJSHOUSE en el futuro.
Saludos desde México."
" Really enjoyed buying my bridesmaids dresses here. It was easy and the dresses were really nice. I would recommend buying from you !!!"
"I have gone through several purchases and have yet to be let down! Beautiful fabric, amazing customer service and I enjoy looking at all styles and I'm grateful that practically ever style comes in whatever color your mind can imagine. I love JJ house and I think you will too! :) "