"Bad! They sent other color, and now they do not want to accept the return i pay 218 dollars the dress ! Never again "
"It’s my second time purchasing a dress from JJsHouse. The dress was made beautiful even the type of material used . Just the sizes was a bit off but easily fix . But overall it’s a great dress . "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"The Dresses are high quality and always hit me very well! They are fairly priced so it was perfect for my wedding. My bridesmaids were happy they did not have the break the bank for my wedding. "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"So far I’ve ordered several dresses from JJ’s. They have all been so beautiful and perfect. The only reason I’m giving 4/5 stars is because of the smell of the dresses. Sometimes it comes over smelling like fish. Other than that, I am not disappointed with the quality or looks of the dresses. "
“Thank you for your kind review.
It is recommended that you put the dress in a ventilated place to disperse the smell. We will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I ordered a dress for my daughter's wedding. None of the sizes were a fit for me so I paid extra to have a dress made to fit and extra to have it delivered earlier. I took my measurement 4 times. I am not a large person, The dress was at least 4 inches too big in the waist, and the bodice was too long for a person of my petite stature. I am 121 pounds. This dress would have fit someone around 140 to 150 pounds. Now I have to pay my own tailor $90 to take the dress in (which ruins the side lace) and up at the shoulders which makes the dress a bit short for me. Now I will have to buy new shoes with a shorter heel- I need 5 1/2 which is hard to find. I will never buy anything from JJs house again."
“Dear customer,
Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. Please be assured we would solve the issue properly. We have sent the solutions to your email. Please check your email and if you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.”
"I was my sister bridesmaid. Beautiful dress, fabric excellent , it was on time
"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I bought my granddaughter a dress and a bought myself a gown, shawl, shoes and a pair of earrings. I had to return my granddaughters dress, my shawl and shoes. All were excepted with no problems. I have reordered all that was returned also with no problems."
"The dresses come as they look and feel nice!"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"The fit of the dress was right per size and I received the dress in a timely fashion. I am very satisfied with my purchase and will be buying more dresses from JJsHouse again."
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I have bought two dresses. They fit great and are beautiful quality. The dresses made me feel elegant and are just fantastic! Will buy again for another function."
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I love the fashions I get from JJsHouse,com. They are beautiful, well made and the most affordable. I am going to let all my friends know about JJHouse.com . "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"Very good and the live chat is helpful"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I love ordering dresses because I need a custom size and they always come in perfectly! The fabric is light and flows around when dancing"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I ordered my wedding dress, It arrived on time. Also, the quality was exceptional. "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"Beautiful dresses. Well made and customer service is great"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
A rep from JJsHouse.com, JJsHouse, has responded:
“Update:
Hi,
We have been following up your case as soon as you contacted us. It shows that you accept our updated solutions as agreed. If you have further problems, please feel free to let us know. We are always at your service ❤️
Have a nice day.
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Hi,
Thank you for sharing your feedback with us. We are so sorry for the inconvenience that this has caused you. We hope you understand that we have Policy to follow for the custom size dresses. And we checked and confirmed that we prepared the correct color as requested. But for your shopping experience, we have sent the return instruction and return label to your email box. Please be assured that we will keep improving and provide better items and service to our customers.
Should you have any questions, feel free to let us know.
Have a nice day.”