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Verified
5/5

2021-04-20

Gotcha covered in the clutch

"Needed hoses and these guys had it...nobody else does. Thank you!"


Verified
5/5

2021-04-19

Can always find the parts we need.

"Easy shopping experience."

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Verified
5/5

2021-04-16

Very sat

"Quick and easy to use and very useful "

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Verified
4/5

2021-04-16

Timely service

"The package arrived sooner than expected. Slight problem was that someone had to be home to receive and sign for it or Fedex was going to hold at their distribution facility. Problem is, that facility is over 40 miles away from me and I'm not taking off from work to pick up in their time frame. Total inconvenience and at great cost. However; Ashley the shipping manager at JN EQUIPMENT, did find a solution. She found a remote holding facility for fedex, down the street from where I work, so that I could pick it up the next day, after I got off of work. Now that's working it. Thank you Ashley and JNE! The equipment works fantastic!!"

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Verified
1/5

2021-04-15

Incompetence company

"First they call to ask me if I was ok by getting 80% of what I order and wait for the rest I said yes Then 10 days later I call they didn’t ship my order because they realize 50% of what I ordered was not in stock no one email me or call me to notify
Incompetent to do their job
Do not waist your time here go to a company that cares about selling something to you
"

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Verified
2/5

2021-04-14

Customer service

"The Equipment I ordered from JN Equipment is exactly what I want. Purchasing for a corporation I need to expense the equipment. Dealing with Customer Service trying to get the invoice/receipt is another topic. Called numerous times just to wait on the phone, eventually having someone answer to inform me that I should check my junk and spam mail. I did it's not there! I called back and customer service was more concerned who I spoke with last time (like I remember their name) than simply helping the customer (me) and just sending another receipt! Now I am waiting for them to figure out exactly who sent the first invoice/receipt just to prevent this customer service rep from having to go back into the process of getting me my receipt. Really? is your process that big of a deal?? All while the attitude is not the best. Hey maybe I'm venting here a little but look all i need is my receipt! "


Verified
5/5

2021-04-09

Very easy

"Never had a bad experience. Always there and friendly and knowledgeable. Shipping seems to be quicker than most even when I choose ground. They get it to you."

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Verified
4/5

2021-04-06

Great service

"Can't complain, great product at a great price. Shipping time was better than expected. "

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Verified
5/5

2021-04-06

Fast Delivery

"Great service and quick delivery!"

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Verified
1/5

2021-04-05

Never received

"Never got tracking info and Ho one confirm order"

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Verified
5/5

2021-04-04

Cleaned up!

"Great product range, exceptional value. "

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Verified
5/5

2021-04-03

"Thanks for shipping to Hawaii. No one else will"


Verified
5/5

2021-04-02

Great Company To Do Business With

"Very Happy with the customer service and the pricing of the products."


Verified
5/5

2021-04-02

GOOD CUSTOMER SERVICE

"LADY OVER THE PHONE WAS HELPFUL"


Verified
5/5

2021-04-02

Excellent Svc.

"Easy ordering and checkout"