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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-21

No Surprises.

"Parts arrived exactly as-ordered. Shipping was surprisingly quick from USA to Australia. Will be ordering again from J&P Cycles. Thanks guys."

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Verified
5/5

2022-05-21

Quick shipping. No complaints.

"Fair price and order arrived quickly. Well packaged and arrived safely."

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Verified
1/5

2022-05-21

Horrible customer service!

"It's been a week and still trying to place an order! I cant seem to get an agent on the phone without hanging up on me or such long wait times. No where in the website is there a contact or help section only a FAQ about basic stuff seems like they really try to avoid their customers. I recommend to continue looking if you want good service or else you'll be stuck with mix matching parts and no help!"

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Verified
5/5

2022-05-21

Mirrors for Sportster

"I ordered longer mirrors so I can see around myself better. These were a perfect fit with a 6-in stem. Delivery time was as promised. "

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Verified
5/5

2022-05-21

Awesome experience.

"Good purchase on my pipes. Had a sumo session scheduled at the MOCO. Needed these in a hurry. Got them in the nick of time. My bagger is a beast with screaming’ eagle intake & programmer, these pipes and a cat delete head pipe. Makes 100hp & 107 ft-lbs!!! Way stoked about my Electra glide std. No “geezer-glide” syndrome anymore. "

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Verified
5/5

2022-05-21

Good service

"Good service, had to make the purchase with 2 different cards, wasn't a problem "

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Verified
5/5

2022-05-21

easy peasy

"no hassel's. great shopping exp !"


Verified
5/5

2021-07-14

Always great

"Always a great experience with JP "

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Rep reply posted 2021-07-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We appreciate you taking the time to share your feedback. We appreciate all comments and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-05-20

J&P Cycle stocked the part designed by Custom Dynamics that I needed to complete a high mount light hookup on my Indian Chieftain

"The part I was needing was a stock item for J&P Cycles and the part was delivered in a short time period "

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Verified
5/5

2022-05-20

Found tires that fit

"Finding tires is challenging unless you know exactly what you're doing, and being able to find a matched front and rear is even tougher. J&P did a great job finding a set of tires that could be delivered and fit the bike properly. They could have maybe suggested tubes in addition, but I can let that go."

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Verified
3/5

2022-05-20

Delivery

"Delivery took way to long !!!"

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Verified
2/5

2022-05-20

Late or missing

"I am still waiting on parts from. Gascet shipped when they say they are in stock. "


Verified
2/5

2022-05-20

Shipping woes...

"So I call and ordered a rear tire from the Daytona store, because I am only an hour and 30 minute drive from there... Only to find out the tire I ordered got shipped from Los Angeles...and took a week for delivery... (pet peeve#1)

Advertised Commander II tires at $99 only to find they are out of stock... (Which is the normal replacement tire I use)... Forcing me to purchase a different tire much more expensive. (pet peeve#2)

Did the whole discount email code back and forth thing... Only to find I didn't receive any discount... But get SEVERAL EMAILS A DAY NOW SPAMMING my email account...!!!
Thanks....BUT NO THANKS!!!
Remove me from future mailings...
"

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Verified
5/5

2022-05-20

just as advertised

"Great product easy install"

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Verified
5/5

2022-05-20

Great service and timely, but the product wasn't what I expected on application.

"Well, I was ordering a motorcycle accessory for my Ultra Limited - a chrome fairing vent cover that would easily glue on like the others I had seen on eBay. This one looked like better quality, and it was. What I didn't know is that this one doesn't glue on, but actually replaces the stock one. It was more complicated to put on, going into the fairing and the directions stating to disconnect the headlight, etc. Well, I ain't the guy for that. So, I may return it or wait until Harley Davidson can put it on for me, which will be a hundred dollars (HD). I wish I had seen this stated or maybe I missed seeing it noted. Either way, I was disappointed that I couldn't just glue it over the other one with the provided adhesive strips. "

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