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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-05-20

Engine guard bars

"Ordered on Thursday and they were at my house on Sunday! On the bike and look great! "

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Verified
4/5

2022-05-20

Good service

"Everything arrived as discribed."

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Verified
5/5

2022-05-20

Customer service

"It was strange to actually find a company that listens to what you have to say. It was a great experience from start to finish. Without a doubt they will always be my first call."


Verified
5/5

2022-05-20

Helmet

"I ordered a helmet. It was delivered."

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Verified
1/5

2022-05-20

Over promised….

"Ordered parts showing next day shipping and paid extra to get 2 day delivery. Showed up 10 days later. Terrible service, if you are too busy to process orders then do not advertise what you are not able to do!"

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Verified
1/5

2022-05-20

Charged for second day delivery. Took 5 days

"Ridiculous service. Charged $58 for second day delivery. They didn’t even ship the tire out the door till two days later. Then would only refund half of the second day delivery fee. Never again will I use this company. "

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Verified
3/5

2022-05-20

Bad lifters

"Took until the 3rd customer service person to get squared away with my return and shippment of replacement lifters...Happy with J&p but some customer service needs to follow through with making things right"

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Verified
5/5

2022-05-20

Good price, fast shipping

"Very pleased with transaction "

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Verified
5/5

2022-05-20

I’m in love with JPCycles!

"I am in Argentina, and everything was perfect! "

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Verified
5/5

2022-05-20

Great place

"Had everything I wanted and needed"

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Verified
2/5

2022-05-20

Delivery service

"Their prices for delivery services needs to be updated with proper information on prices for international shipping. Other than that they sell great items and I will probably buy from them again "

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Verified
5/5

2022-05-20

rotor

"fast and the right part , far no good price"

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Verified
5/5

2022-05-20

Bought an engine guard, footpegs and mirrors. All were easy to install, look and feel great. Excellent products at very good prices.

"Everything was delivered quickly and in excellent condition. Very pleased."

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Verified
1/5

2022-05-20

**** poor communication

"Placed order, order was denied. Placed another order for same part and order was accepted. Got notification of two orders for same part. Emailed a couple times trying to clear up issue due to not answering phones. Got billed twice and got two of the same parts. Wish they had some kind of costumer service. "


Verified
5/5

2022-05-20

Intake parts

"Ordered my intake seals and received them in a couple of days with no hassles. Not many bike shops around these days so J&P is the way to go!"

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