"Part showed up before shipping notice."
"10 inch ape hangers were shipped quickly and mounted right up on my vt600. Would definitely recommend. Great price and great bars so far."
"Throttle cable broke Friday night while out riding, ordered new throttle and idle cable while waiting on a tow and received my new cables by Wednesday morning. Super easy to install and adjust. Only rook me about 30 minutes to replace!"
"Purchased hogworkz led blackout daymaker headlight and driving lamps. Couldn’t be happier. Looks awesome and install was super quick and easy! I never have issues dealing with j and p ordering is easy, and usually less than a week on my doorstep. Great company, thank you!"
"Shipping was fast and actually came earlier than expected whish is always a great thing!! I definitely will keep going back to J&P for all my motorcycle needs !!"
"Nothing but the best the best AAAAA+"
"Very smooth and easy! Definitely recommend to anyone!"
"I had a goofy tire size but they had a couple of choices available from really expensive to very reasonable. They had a high quality tire at a great price that I bought. Shipping was quick. Highly recommend."
"Twice I’ve had issues with an order, twice I’ve returned the product. Both times I’ve paid for return shipping, with no exchange, just a refund. The 1st time because J&P wanted to charge me $20 more than the product listing on the website. 2nd time, the part was an “exact fit” even though it was a half inch short. So I actually spent money 2 TIMES at this store, with NOTHING to show for, except how I can pay for shipping like a sucker. Dennis Kirk for me from now on. "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
" My product return was processed quickly without hassle but I did have a problem using my RPM membership when initially ordering. Customer Service was helpful and remedied the issue within 10 - 15 min."
“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Great deal! Free shipping"
"It was an easy transaction with super fast shipping. I have never had an issue with their online or in-person shopping."
"Last resort to use these folks"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Paid for next day delievery and they sent it out normal in doing so it got delayed twice so I didn’t receive my part for over a week "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Ordered parts on 4/13/22, 5 out of 7 items came within 5 days. Still waiting on 2 items. "
A rep from J&P Cycles, JPCyclesKE, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. We appreciate you as a customer and your feedback and suggestions help us provide the world class customer service that J&P Cycles customers have come to expect. Once again, thank you for your feedback. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at socialmedia@jpcycles.com, you can also utilize our live chat feature or call us at 800-318-4823. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe. ”