"I broke a cable tab on the throttle body insert and they are sending me a new one. Thanks for saving my butt! Will order again + fast shipping."
"All parts that were ordered shipped. However the invoice attached to the shipment did not coincide with the invoice that I received on-line which included my Gold Club Points. Will wait to see what is charged to my CC account. Otherwise everything is good and Bike is on the Road!"
"Fast processing/shipment as always."
"Super fast shipping, exact fit, and easy to order! A company you can trust these days!! What more can I say."
"Very fast ; very efficient ; good service"
"exactly what I ordered, very fast delivery service "
"I ordered led conversion kit for front lights and for the second time I was sent ones for the rear. I called your tech support and come to find out your web page on the lights was incorrect and finally I was givin the correct part number for the lights I wanted"
"I bought a 300.00 solo seat for my 1971 Electraglide after talking to 2 techs that both said the seat would fit with a few alterations, well when I sat my seat on my scoot there was 6 inches between the rear of the seat and my fender They didn't say that I would have to cut 6 inches off my frame and now they want me to pay shipping charges plus insurance to send it back !!!!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Item was as advertised. Quick shipping and great service."
"fast service, but I ordered the wrong part. I had to return it. I guess I read it wrong."
"Ordered on Tuesday, Delivered by Thursday. No problems at all."
"service was good and product was fine but would not work for my application"
"Every item I've purchased from J&P Cycles has been the best of quality. The items are always delivered in a timely manner. I couldn't be any more pleased."
"Great price and fast delivery"
"I had a problem with my credit card not going through n your guy called to let me know of problem before my credit card company did. All was good after that n I received my order yesterday3/30/15. Parts all look great n correct n can't wait to get them on my bike. I still have other parts I seen that I will be getting from you. Thanks !!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”