"The staff was helpful, the delivery was speedy. Unfortunately, I had to return the item, but that process was very simple and easy to do. Overall, very pleased with J &P Cycles....always have been. Been using them for about 10 yes now. No issues"
"Nice product, and good delivery"
"Not sure if this invoice is for the windshield or the helmet. The pic of the helmet didn't show the back. Don't like the leather snap piece. Wouldn't have purchased had I know it was there. Also don't like the adjuster. Didn't notice it in the pic either. Should have read the description. Wouldn't have purchased because of adjuster either. "
"Very satisfied .Wonderful organization. "
"Wow, fast shipping! Thank you"
"Great customer service....fast shipping..."
"Found my part easily.Paid with Pay pal securely. Shipping was quick.The overall experience was very good. I would recommend this site to anyone."
"J&P always delivers the goods promptly and with complete satisfaction, thanks "
"Awesome and fast. Cheers!"
"Always fast delivery and quality products with JP Cycles!"
"as always quick and easy freindly service thanks"
"It was a very smooth first transaction, will deal with them again. "
"My order was processed and shipped quickly as always."
"Fast Shipping, extremely satisfied"
"Oreder was placed on 20th of March and shipped on 23rd at the time of choosing shipping mode I selected express and it clearly said delivers within 3-5days. So if shipped on 23rd it should of reached me by 26th or 28th latest. But finally my product has arrived today on 31/3/15 that also in the second half of the day.
I was extremely disappointed , because of this delay I had to miss a wonderful ride.
I hope next time onwards care is taken to ensure timely delivery.
At the time of check out there was no mention of any duty to paid at the time of delivery, I was surprised to note this. I suggest please put a note at the time of check out so that the customer is not taken by surprise at the last moment. I was lucky to be carrying some extra money today."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Our check out does note that we do not collect taxes and duties. We apologize for any inconvenience this has caused.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”