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Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-02-05

"Have had pleasant experience with J & P Cycles, as in past."


Verified
5/5

2015-02-05

"fast service, great price."


Verified
5/5

2015-02-05

"Very satisfied with J P cycles.Vest was a little short, due to my sons long torso .Sent it back and ordered one of Crank Stroker vest .Son loves it .THANKS,BLAKE"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-05

" I ordered tires from JP they arrived here in Michigan in two days ,excellent service always , good prices also "


Verified
5/5

2015-02-05

"I had no problem finding what I was looking for. The order was sent quickly. The floorboard mounts are very nice and will help my wife on our rides,"


Verified
5/5

2015-02-05

"Very easy to order, but I wish the sunglasses I ordered were not so small. I have an adult head not a child's head."


Verified
5/5

2015-02-05

"I had no problems Everton was easy. "


Verified
5/5

2015-02-05

"Tk for you Pronto service and support "


Verified
5/5

2015-02-05

"very happy with J&P there availability and service "


Verified
5/5

2015-02-05

"No problems, vary nice sign."


Verified
5/5

2015-02-05

"everything OK staff very helpful knowledgeable"


Verified
2/5

2015-02-05

"Product was great ,fast delivery but being canadian it would be nice to get a better shipping deal all in all very satified "


Rep reply posted 2015-02-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

We apologize but we do not calculate or collect duties and taxes for international orders.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-05

"Ordering was quick& easy, I will be a repeat customer for a long time"


Verified
5/5

2015-02-05

"Great service as always and very fast "


Verified
5/5

2015-02-05

"Website was very easy to use. Delivered 48 hours later. I will use JP cycles for all my Harley needs"