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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-02-08

"person was informative, solved my problem. very courtiese"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-08

"Great service, had a question, got an answer right away. Shipping was about the fastest, received it the next day."


Verified
5/5

2015-02-07

"Quick n well packed smooth transaction and correct items :)"


Verified
5/5

2015-02-07

"http://www.resellerratings.com/store/survey/newstream/J_P_Cycles/bb1481e5264566be3c86d55925f13b/rating/5"


Verified
5/5

2015-02-07

"Very pleased with jp , everything fit and quality of products are awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-07

"quick shipping nice seat,as always thanks"


Verified
5/5

2015-02-07

"Great price. Super fast shipping. Excellent selection. "


Verified
4/5

2015-02-07

"Parts came very quickly. Very affordable. Only problem I had was the part in the catalog wasn't on the website so I had to order a similar one"


Verified
5/5

2015-02-07

"Extremely fast shipping from J&P. I received my order in three days."


Verified
1/5

2015-02-07

"I ordered a set of mirrors for my motorcycle I received them but they were not the color I orderd, I was willing to be ok with that except when I tryed to put them on the bike I discoverd that one of them was reverse threaded so I couldn't put it on my bike. Please respond with any information to make this right. Thank you."


Rep reply posted 2015-02-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-07

"Competitively prices!
FAST shipping!
"


Verified
5/5

2015-02-07

"Great experience from order to delivery"


Verified
5/5

2015-02-07

"Item was as described. Fit as it should and shipping was super fast. Although I never got the catalogs I asked for. "


Verified
5/5

2015-02-07

"Order arrived quickly and was correct. That's all I could ever ask for."


Verified
4/5

2015-02-07

"Ordered old school Joe Rocket Jacket and it only came with three of the four snaps to attach pants - a little disappointing. Its a manufacturer defect not J&P cycles issue."


Rep reply posted 2015-02-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”