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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-01-16

"Awesome price for a great helmet. Shipping was fast and nicely done. Shipping cost was high, but not awful. "


Verified
5/5

2015-01-16

"Have ordered a lot of stuff over the years and I have been amazed they you always get my order to me within 8 days, considering I live in Cyprus (eastern europe) it's very impressive."


Verified
5/5

2015-01-16

"Great service. Exactly the part I ordered. "


Verified
5/5

2015-01-16

"very satisfied with the products that I bought and the fast service"


Verified
4/5

2015-01-16

"The only thing that bothered me was that it said the part fitted my bike but it didnt. Needed to make some modifications to it for it to work. "


Verified
1/5

2015-01-16

"Was told that the part I ordered would fit my motorcycle. When it got here it did not. After waiting a good amount of time for it to be shipped. I have returned the part and had to have another company ship me the part I needed in the first place."


Rep reply posted 2015-01-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-16

"Great prices & product line. Fast and on time shipping. Thanks Jim"


Verified
5/5

2015-01-16

"Shopping with J&P Cycles was extremely convenient and enjoyable. Will recommend to all my friends."


Verified
5/5

2015-01-16

"Extreme fast shiping (canada)"


Verified
4/5

2015-01-16

"Had a little trouble sent wrong part but live chat got me straight no problems I buy all my shovelhead parts here "


Verified
5/5

2015-01-16

"Very quick sending out your order."


Verified
5/5

2015-01-16

"I do all my shopping for my bike at J&P cycles great prices and friendly staff ."


Verified
5/5

2015-01-16

"as always j&p did a great job on price and delivery."


Verified
5/5

2015-01-16

"I am Customer from Denmark, and has seen excellent service, so it's not the last time I shop at J & P"


Verified
5/5

2015-01-16

"I am very satisfied with J&P Cycles!!!! I just purchased a Harley FLHTP and there seems t be a lot f part that don't fit my Harley. Your on-line techs have told me what parts to buy to get my end results....

Thanks a lot!!!!

Mark Fuller, presently residing; Kerrville, TX
"