"J&P has been there for me every time I needed to enjoy my ride by having that part that others my want your arm and leg just to purchase , thanks J&P"
"Very good customers service"
"Very good shipping good description of product , all perfect easy use of web site ."
"I had a great experience when ordering the parts
that I needed.
Thanks
Perry"
"Produce was received ahead of planned dated. Service was excellent."
"Black Fridays discount did not reflect discount / code on items I purchased from jP cycle thinking about returning this item I found is at other sites for about $10.00 less . bottom line JP cycles is not my go to site anymore "
"They h as ve always treated me great."
"My order total was 171.99 shipped to Washington. Was not told it would be in US dollars as I am a canadian. N"
"The prices are great but just can't figure out why I pay 100 dollars for a windshield and there is no bracket to install it. "
"This was my first time ordering from J&P. I had to call and talk to a parts person, she was very knowledgeable and helpful. My order arrived earlier than scheduled, and it was right. I will order again."
"Always a great experience and the customer service is great! Whenever I have a question I get onto live chat and they work through it all with me. Definitely recommend!"
"Was very satisfied with my purchase and the time of delivery!! Will diffintitly order again!! "
"Customer service was perfect. Needed to know about a shipment and did an online quick chat, verified product shipment and delivery in less than 3 minutes. Cant ask for anymore than that..."
"Product was perfect. Timing was great. Will continue to shop here"
"Received everything quickly and was exactly what I expected. Thanks for the great service."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
There are some items that are non-discountable as requested by our suppliers. To see all of the exclusions, please click on the following link http://www.jpcycles.com/goldclubinfo/exclusions. We apologize for the confusion.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”