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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-12-12

"It was quick and product was delivered on time."


Verified
5/5

2014-12-12

"Very fast shipping, good product. I'm very happy with the service at J&P."


Verified
5/5

2014-12-12

"Order came quickly and I received everything I ordered. Good job J&P cycles"


Verified
5/5

2014-12-11

"Every experience with J&P Cycles is good. Never any problems."


Verified
5/5

2014-12-11

"the product was as stated and delivery was very good ...I am well satisfied "


Verified
5/5

2014-12-11

"very fast shipping. thats why i use them for most of my bike purchases"


Verified
5/5

2014-12-11

"Have always been satisfied with quality and on time shipping.Thanks"


Verified
5/5

2014-12-11

"Quick, informative and pleasant."


Verified
5/5

2014-12-11

"This website was very user friendly and simple to use. Products were exactly what I needed and showed up in a timely manner. This was a Christmas present purchase so as far as use goes it has not been given yet. If I need motorcycle parts/accessories in the future I will be ordering from JP Cycles again."


Verified
1/5

2014-12-11

"i ordered mirrors with LED's on both sides and there are no LED's on one side. the brand says J&P Cycle."


Rep reply posted 2014-12-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-11

"customer service was excellent product was received on the day they expected it to arrive."


Verified
5/5

2014-12-11

"Parts came fast and where correct the first time .."


Verified
2/5

2014-12-11

"DID NOT APPLY THE 10% DISCOUNT AT CHECKOUT. I WILL SEARCH FOR A BETTER SITE TO BUY MY STUFF FROM, DON'T OFFER A DISCOUNT IF YOU DON'T APPLY IT."


Rep reply posted 2014-12-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

The sale code is only good for up to 10% as there are some items that are non-discountable as requested by our suppliers. To see all of the exclusions, please click on the following link http://www.jpcycles.com/goldclubinfo/exclusions. We apologize for the confusion.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-11

"ALWAYS HAVE HAD GREAT SERVICE."


Verified
5/5

2014-12-11

"Easy to find part on site. Checkout was easy to navigate. Shipped quicker than expected. "