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Verified
5/5

2005-07-11

"i used jab-tech from recomendations threw a forums group.i rarely try new places to purchase from online.but im glad i did buy from john and jab-tech!
i had made a mistake in my order due to a coler change in my paint scheme and i emailed them about changing my order.it was np and i had a reply to my email within 11 minutes.
i was then email once again to double verify my order and changes before shipping.
email notifications all over the place threwout this order.
shipping options are the best ive seen as i like using usps priority.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2005-07-09

"This is my second time buying from Jab-Tech and they always delivered total customer satisfaction. They have multiple shipping options, so if you want something small delivered fast using Priority mail you can. They also take Paypal."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Verified
5/5

2005-07-01

"I've ordered from Jab-tech before. Nothing has changed: Great service, reasonable prices & really rapid shipping! I will continue to do business with Jab-tech & will recommend them to anyone looking for the products they carry."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Verified
1/5

2005-06-22

"They would not ship to my alternate address at work which was an inconvience. They claimed that my work address was not on profile with my credit card company. I recieved my order in like 5 days which was a good time period cause it had to ship all the way to the west coast. Well since I wasn't home(at work on the weekdays) UPS had to deliver the very next day. I had to skip one day of my work just the be home for the order. Horrible! when I opened my order, they had sent me the wrong size fan. I didn't bother to call or email them to deal with the hassle of an return or exchange. It was an okay experience. I probably won't by again cause they won't ship to my work plus they shipped me a wrong item. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-06-22

"Great store, fast website, extremely competitive prices. I will definately order from again. They have a feature that will notify you via email when a product comes back to stock and it is actually in stock. Great place. Order shipped quick and was received in a couple of days."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
5/5

2005-06-07

"Awesome! Guaranteed Made-in-Japan Panaflo fans, lowest price on the net, in my hands only 3 days after ordering. Just beautiful. Thanks guys!

EDIT: Just got a Thermalright XP-90 from these guys, as well, for an awesome price. Jab-Tech is my NEW GO TO RETAILER!
"

Detailed Review Benchmark + -
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Verified
5/5

2005-05-29

"First time ordering from Jab-tech. Excelent prices and fast shipping. Everything was extremely well packaged. Will come back to Jab-Tech!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Verified
5/5

2005-05-25

"Ordered an Arctic Cooler Rev3 VGA cooler for my Radeon 9500 I modded into a 9700. Received various e-mails from this company during the process so communication is great. Received order two days later. Great price, securely packed. Would recommend you check them out! A+"

Detailed Review Benchmark + -
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Pricing of products and services
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Is easy to do business with
Is trustworthy
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Verified
5/5

2005-05-12

"I ordered at 1:02pm. At 1:21 I had a confirmation email. At 2:03 I had a *tracking number*. Holy crap are these guys fast! I hadn't heard of them before, but got referred by someone from hardocp.com. Looking at their reseller rating, I can tell this wasn't a fluke. These guys rock. And I had my shipment sent to an address different from bmy billing address... no problems. BTW, I ordered from Monarchcomputer and zipzoomfly at the same time... they haven't even shipped yet, and I'm *holding* the stuff from Jab-tech. You just can't beat that. The guys just created an evangelist for their site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Verified
5/5

2005-05-08

"Great pc mod prices,good shipping prices.
awesome shipping times,1 day to Western NY most cases.
3 great orders so far,more to come.

Even orders under $10 Ship promptly


Resellerratings is ALWAYS my first stop before ordering from an unknown e-tailer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-05-07

"Ordered an XP-90 heatsink and some other stuff on Saturday, it was packed and ready to ship on Sunday, got it at home on Wednesday (UPS Ground). Fast service and no problems."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Verified
5/5

2005-04-29

"First time shopper at this store, but after hearing about them at some forums I visited and checking out their reseller rating I decided to order. I was looking for an MCW6002-64 waterblock and they were sold out everywhere, even at Swiftech's store. I sent out a couple of emails to several stores asking when they expected this block to be back in stock. Jab-tech was the first to respond to my email. The quick response by John at Jab-tech impressed me and in his email he said that he had one that was a customer return, but was basically unused and to name my price. Had a couple of back and forth emails with him, all of which were replied to in under an hours, so to say the very least I was very pleased with their customer support. Went and placed my order and it was shipped promptly. Got a very good deal on my waterblock.

Now the true character of a store comes on how they respond to customers problems. And they did a good job with that. When I recieved my package I noticed that part of my order was missing. I checked the packaging to make sure it wasn't loss in the packing material, but after triple checking the package I found nothing so I emailed Jab-tech. Once again I got a reply from John and he was very helpful in and sent me out my missing item.

In short, I was very impressed with the customer service of this store. It is obvious to me that they care about their customers and would definately recommend them to anyone looking for computer cooling equipment and acessories. I know I will be buying from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-04-21

"Very nice store to do business with. I was very happy with all aspects of my purchase. Thank you."

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Verified
5/5

2005-04-21

"I'm a recent customer of Jab-tech and I wanted to leave some positive feedback. I am very pleased with everything overall from this store. The prices are low, very reasonable availability of products, excellent order management system (from time of order, even til past the time of delivery of product) and availability of shipping options, product descriptions are accurate (as I've received the product now), as well as great packaging, and I had a great option of tracking the package. I heard about this website and company from someone on the web who does hardware reviews - he even suggested the low prices here (at least on the product I was looking for), which I was skeptic about at first. I'm trying to be as detailed as possible thinking of the total experience - I'll definitely be a repeat customer, and they seem to have the lowest prices (and shipping, etc.) for the products I need to build up my ultimate (not too expensive) gaming machine! :-)"

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Is consumer focused

Verified
5/5

2005-04-21

"A great deal and fast shipping on a hard-to-find item. I would definitely consider buying from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Resolving problems
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Making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site