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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-07-23

Timely service

"I revived exactly what I wanted.
Thank you!
"

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Verified
5/5

2024-07-23

Excellent timimg.

"Parts came fast, they were the correct parts. Chainsaw is operational. Thank you for the quick turnaround time."

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Verified
5/5

2024-07-23

Refund

"They ended up not being able to supply my order and gave me a refund right away!"

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Verified
5/5

2024-07-23

Great service and quality name brand parts

"I ordered everything from their website with ease and parts arrived as expected in a timely manner. all parts were name brand and of good quality!"

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Verified
1/5

2024-07-23

Lousy return policy

"When you bring up the web site, they encourage you to order on-line. I ordered a solenoid for my lawn mower, and had to pay for shipping. it was the wrong part and had to pay for the return shipping. They said because I ordered it on line they weren't responsible. I spent over $25 for shipping. So I went to Amazon and ordered the part for $27 with free shipping and free returns if needed. Think about it. I will not order anything from Jacks again. "

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Verified
5/5

2024-07-23

Easy and fast delivery, correct fit on part.

"Great experience and easy order."

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Verified
5/5

2024-07-23

Blew some head gaskets

"They delivered everything on time and very reasonable"

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Verified
5/5

2024-07-23

BS head gasket

"Received the part that I ordered in timely manner and repaired my engine"

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Verified
5/5

2024-07-23

Fantastic communication

"I ordered parts for my echo saw from Jack's Small Engines. They delivered all the parts and communicated very well about shipping timelines"

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Verified
1/5

2024-07-23

Don't be in a hurry

"Haven't received any parts yet.. Repeated back orders I'm told"

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Verified
1/5

2024-07-23

Expensive Shipping.

"Charging $29.95 for shipping 5 plastic trimmer plugs that together were not even half a pound! It is being very greedy and abusive!"

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Verified
1/5

2024-07-23

Abused

"They said they had the part then they told me forget it. Your outta luck"

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Verified
5/5

2024-07-23

Good fit

"Tires were good replacement "

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Verified
5/5

2024-07-23

lawn mower parts

"everthing good to go. parts came as requested."

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Verified
5/5

2024-07-22

Thanks

"Great time and right parts"

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