"My order was correct and delivered on time.
I will definitely order from them again."
"We needed a replacement carburetor for our Honda 500 rototiller engine. I was very thankful to find one listed on Jacks Small Engines along with the necessary gaskets. The parts arrived in reasonable time and now we have a working rototiller again."
"Item was as expected and on time"
"It has been over a month since they took my order/payment and still no product shipped. Definitely not pleased with the turnaround time for the order. "
"Received as expected, all correct."
"Jacl's delivered in stock items as expected. A part supposedly in stock was backordered from another vendor. Waited two weeks for delivery but was further delayed . Another supplier delivered part in two days."
"I had received the wrong product for my Ego lawnmower, but Laura at Jack's contacted Ego to get the right one and although we could not find the right wheel -even at Ego-Laura made my life much easier in her help and her giving me a credit fior the wrong item."
"The part I ordered is on back order!"
"Exact replacement parts provided me with easy installation"
"Ordered something over a month ago. I still haven't seen it and I can't get in touch with some to cancel my order"
"Put in an initial order and called to check on status....said order was backordered..parts arrived...wrong part in the box. Had to re-order and am still waiting. Makes it tricky to run a business...I'd rather know the parts are a long term back order from the start."
"I ordered the wrong part - Jacks people were helpful and quickly corrected my error and got the correct part to me"
"Never contacted anyone, but the product said it would take 7-14 days to ship, I think it was in my driveway in 7 days. "
"I’ve been waiting over a month for my order.
I realize a lot of materials are hard to get due to supply chain issues but this is getting a little ridiculous "
"Fast Shipping, Great Customer Service!
Will highly recommend this Company to others."
"I put this cable on a snow blower so I will not know until winter how is holds up. Seems to fit well and what short distance I ran it, all seems to be good."