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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
1/5

2024-07-21

Parts back ordered

"I ordered important things a month ago and still haven’t received my shipment. I needed these for my sprayer to work. Not happy , I won’t be buying equipment at Northern tools anymore if I need parts "

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Verified
5/5

2024-07-21

Great

"Great price, excellent parts and good delivery "

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Verified
5/5

2024-07-21

"Great service and communication !"

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Verified
5/5

2024-07-21

Great Job !

"Part was even better than expected. Better than the original. "

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Verified
5/5

2024-07-21

Excellent

"My lawnmower wouldn’t start and he was able to get it working again and sharpen the blades. Kick turn around service and very reasonable. "

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Verified
5/5

2024-07-21

Marion

"nothing but GREAT , delivery was timely and parts were perfect"

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Verified
5/5

2024-07-21

The right part delivered on time

"Great experiance. I ordered the wrong part, because I used the lawn mower model, not the engine model. The return was easy and the correct part arrived fast. Thank you Jack!"

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Verified
1/5

2024-07-21

Frustrated

"You stock is oversold as being complete. Most of the time when I order something it ends up being back ordered. It is not restocked by the promised date. Maybe I am buying stuff for old obsolete junk, but I feel that the advertising promises nothing resembling the reality."

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Verified
5/5

2024-07-21

Good service

"Fast service and shipping."


Verified
5/5

2024-07-20

Good parts, quick ship

"Great parts diagrams! Good parts, perfect fit, quick shipping. What more do ya need?"


Verified
5/5

2024-07-20

Best site for self Service ordering Parts

"I used the easy to use site and found the parts, purchased the parts, and done with that job
!
"


Verified
5/5

2024-07-20

"ordered 4 items and all came in correct i happen to order the wrong "V" belt and they exchanged it with out any issues."

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Verified
1/5

2024-07-20

no part, but billed credit card

"A part was ordered online. Didn't say anything about not having stock or that it had to come from supplier. 30 days later still no part, but billed to my credit card. It was 30 days before any email from Jack's telling me waiting from supplier but no estimate on time to receive. Billing a customers credit card for a part you don't have in stock and no idea when will receive is a very poor way of doing business."


Verified
5/5

2024-07-20

Fast shipping!

"The item I wanted was backordered. Jack's shipped it ASAP once available."


Verified
1/5

2024-07-20

still waiting

"part on extended delay. that helps me none"

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