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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-07-05

Mower parts

"Great service and quick shipping"


Verified
3/5

2024-07-05

Mower blade attachment

"Purchased blade attachment and after investigation found i needed more parts. Purchased additional parts with parts I acquired from Jacks small engine and paid less for everything than what I paid Jacks."

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Verified
5/5

2024-07-05

Excellent Service

"Always great service, will be my go to for parts! "

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Verified
1/5

2024-05-16

Look out for out of stocks after they let you place order

"They allow you to place orders on items that you would believe they are in stock and then after placing the order you get an email stating it might be in stock in 6-8 weeks, no guarantee! "

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Verified
3/5

2024-07-05

Slow Shippimg

"The valve gasket fit perfectly but the shipping took almost three weeks to arrive. Not good!"

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Verified
4/5

2024-07-05

Great prices, slow shipping

"Jack's usually has the best prices, but you can't be in a hurry for delivery. The parts are always good quality."

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Verified
3/5

2024-07-05

Part for Lawn Mower

"I ordered a part for my lawn mower over three weeks ago, and I still don't have it. If they didn't have the part in stock, they should have told me that. Instead, I got an email saying that as soon as the part is received from the manufacturer, they will send it right out. Well, I still don't have it. They should have communicated better with me."

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Verified
5/5

2024-07-04

excellent service, prompt shipping and delivery. thank you, i will order again.

"as expected from seller. thanks."


Verified
1/5

2024-07-04

Order was cancelled

"Regrettably, this was my first order placed with Jack’s, but had to be cancelled. They did not have the parts, was going to take a month for them to get them. I ordered factory direct and got them in 4 days. "

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Verified
5/5

2024-07-04

Great place to buy parts

"Great customer service Attt"

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Verified
1/5

2024-07-04

To long of a wait on Shipping

"Had to cancel the order as I needed the ordered item sooner"


Verified
1/5

2024-07-04

2-10 days is now a month and counting

"I order a part that was suppose to take 2-10 days we are now at a month and still no part…"

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Verified
2/5

2024-07-04

thought they forgot my order

"when i ordered said it would ship in 2 to 4 days well after three weeks i ordered one elsewhere received elsewhere order and installed it and been over a month still haven't got my order plus you charged well over what the elsewhere placed.
Michael
"

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Verified
5/5

2024-07-04

Sick lawn tractor runs like new!!

"Great experience! Part came in on time and fit like original. Thanks "

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Verified
1/5

2024-07-04

Still waiting for items ordered to be delivered

"Ordered 2 parts, Jacks advised they were back ordered, it’s been two months and they still haven’t shipped my order "

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