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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-08-17

Excelent Service

"I am not a mechanic so when my lawn mower would not pull itself I thought the control cable was snapped. I ordered a replacement before I unbolted the cover. I received the new part within 3 days, but wile I was waiting for the part I unbolted the cover to find the cable was fine, it just slipped off inside. I reconnected the cable and all was fine. I returned the unopened package and within 7 days I received my refund. I am sure I will need other repair parts in the future and Jacks will be my go-to site. Thanks."

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Verified
5/5

2024-08-17

Best site for all small engine parts no matter how old.

"I have a Trailcutter mower that is all of 20 years old and I found all the parts to the blade assembly immediately. I can't think of another site that can do that! I will do all my business with Jacks from now on! The parts came quickly and in perfect condition! Thank you, Jacks."

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Verified
1/5

2024-08-17

Product wasn't available after placing the order and been awaiting for my refund for a month now and still waiting

"Product wasn't available after placing the order and been awaiting for my refund for a month now and still waiting "

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Verified
5/5

2024-08-17

Great company

"You were the only company I was able to find the part I needed for an older ride on mower and it was an exact fit. Shipping was quick. I will highly recommend your company to everyone I know "

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Verified
3/5

2024-08-17

just waiting.

"Site was easy to use. But still waiting on a back ordered part for a month now. "

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Verified
5/5

2024-08-17

Happy with Jack’s

"Always happy with a Jack’s purchase. Price, availability and shipping time are great. Brand availability and quantity products keep me coming back."

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Verified
1/5

2024-08-17

False Advertisement

"They advertised the exact replacement part and took the order only to find out that the replacement part was unavailable."

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Verified
3/5

2024-08-16

Bolt holes to small

"Holes in pads are to small. "

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Verified
5/5

2024-08-16

Speedy

"Got part I needed faster than any stores near me I could get it at. "

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Verified
5/5

2024-08-16

Great

"My first time dealing with them and everything went great"

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Verified
1/5

2024-08-16

Never delivered

"Never delivered part, been 5 weeks atleast "


Verified
2/5

2024-08-16

Still Waiting

"I ordered a part on 7/17 and still have not received it now on 8/16. Went form less than a week to receive to 1 month to date. "


Verified
2/5

2024-08-16

Still haven’t received what I ordered approximately two months ago

"I still have not received what I ordered two months ago, first order the parts from the parts manual of the oil extractor it sent me to order the parts from Jacks small engine repair, Which I did. The initial orders said they were in stock and I got an email saying they were not they’re waiting for the manufacture parts That’s odd because I had called the manufacturer at the beginning and they told me to get the parts through J.S.E.R"

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Verified
5/5

2024-08-16

WATER PUMP

"Part arrived in a timely fashion and fit the pump we had."

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Verified
2/5

2024-08-16

Not a good experience

"Ordered item was on manufacturers backorder and then eventually the order was cancelled with no other information on why."