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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-08-19

Very pleased

"Website is great for finding replacement parts and they had what I needed in stock. "

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Verified
5/5

2024-08-19

Jack's small engine is great.

"I like using OEM parts. Jack's has always had the parts I needed. I like that the website has parts diagrams. This helps me get correct part and also helps with showing how things go back together. Sometimes I wonder how they are able to get the part shipped so fast. One of them you get what you pay for kind of things. Yes I may pay a little more, but I know I'm getting the right part and getting it as quick as they can send it. Worth every penny."

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Verified
5/5

2024-08-19

Great service

"Ordered a part and had to cancel the order due to shortages we all experience now. Sent a cancellation email on a Sunday evening and called to verify that Monday morning and it was already processed. That’s awesome !"

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Verified
3/5

2024-08-19

Shipping was slow.

"I selected items that were supposedly in stock but still took forever to get my order. eBay takes 3 days Walmart takes 3 days and Amazon takes same day to up to two days not sure why this was so slow. "

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Verified
1/5

2024-08-19

No happy with delays

"I has been a month and still no merchandise. "

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Verified
4/5

2024-08-19

Thanks

"Correct parts at a good price. I wish I could have received them sooner. But, very happy."

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Verified
5/5

2024-08-19

rear axle for my push lawnmower

"The axle fit perfectly. Very easy to install."

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Verified
5/5

2024-08-19

Very Satisfied

"I have used Jack's several times. The orders always ship promptly and the parts are always correct."

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Verified
5/5

2024-08-19

Always a great experience

"Fast shipping. Never a issue"

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Verified
3/5

2024-08-19

Product not available

"Order a product they show on their website, it was not available, not sure why you post something for sale that you cannot get"

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Verified
5/5

2022-06-20

Perfect

"Received what I ordered in just a few days"

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Verified
1/5

2024-08-19

Not good.

"Been a month and all I have received is several emails telling waiting on parts from manufacturer. Although at time of purchase the website stated parts will ship in a few business days. They tell you what they want to get your money then wait to follow through on what was advertised. "

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Verified
5/5

2024-08-19

Excellant Service

"Easy to order online , Great parts breakdown to identify what I needed and super delivery. I will definately use them again"

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Verified
5/5

2024-08-19

Great parts at a great price.

"Ordered, delivered, back up & running .... Done"

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Verified
1/5

2024-08-19

Still waiting

"I am still waiting for my order to ship"

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