"Slow to respond to request.Gave info on engine then waited.After a long wait they tell me engine not available."

"Great system to identify parts, all the parts fit as described. Great website! "

"Ordered a broadcast lance that was in stock. Order placed. Week and a half later I get an email saying they are awaiting parts but will email once my order ships. I call them a week later and they said they haven’t ordered any parts and aren’t planning on placing an order from the manufacture. I asked why nobody said anything and still took my money. The only response the girl had was, do you want me to cancel your order or not? What do you think I want you to do if you aren’t going to fulfill my order? I’m not just handing money out. Worst experience I’ve ever had"

"A few rubber O-rings don't weigh much, but it was over $10 to ship them. When I contacted them and asked, they said nothing could be done. Should have been no more than $4 to ship these tiny items."

"Very professional excellent store to find those hard to get parts "

"A perfect fit for my vintage Honda push mower. "

"It has been about four to five weeks since I ordered the parts and I still haven't received any parts at this time
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"Evrytime I go looking for parts Jack's has them available it's that simple. Mailed to you rite after you place an order. "

"Product as described, Fast Shipping! "

"Have been ordering for years that do a great job"

"all good .But the fuel line may be to big .cant get it in to gas tank hole. may be just me. lookes to be only .001 bigger than old line."

"Don't believe I will ever order from Jack's Small Engines. Still waiting for my part after two months."

"Right part arrived early "

"Not happy with return process"

"Replaced the grass chute on my riding mower. Part was on backorder but what else is new. They kept me updated. Fit perfectly and works like new. Would do business with them again."