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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-07-31

Replacement engine for 40 cc dirt bike

"Unfortunately I was unable to install this right after I received it due to having emergency surgery and a long recovery period. Exeact fit as the original engine. Took a day to figure out the mounting problem. After looking closely at the original I saw where it had been modified slightly for the same issue. Works great. I’m hoping the warm up period will be less after the engine becomes broke in some. Now about 5 minutes to fully open the choke. "

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Verified
1/5

2024-07-31

Still waiting for part

"Every time I ordered something, it’s been back ordered, I’m still waiting for this part "

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Verified
1/5

2024-07-31

Slow order

"Haven't received my order yet been over a month"

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Verified
2/5

2024-07-31

Ordered parts- not available

"Disappointed- Parts not available after payment. Took a few days to be notified. "

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Verified
2/5

2024-07-31

"Placed the order 2 months ago and still did not receive the part. The communication is one-sided with customer only reaching out. The person receiving the call was not receptive nor helpful. The person comes off as annoyed and too busy for a 3 minute phone call. "

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Verified
5/5

2024-07-31

Pressure parts

"Place was great had parts next day"

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Verified
1/5

2024-07-31

Terrible

"I haven't received an update nor my purchase and it's been over a month."

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Verified
5/5

2024-07-31

out of stock

"item was noted out of stock from manufacturer but I order and waited anyway. After a couple weeks still out of stock so I called and cancelled and was refunded immediately . Customer service is very good at Jacks. Thanks"

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Verified
5/5

2024-07-31

Outstanding Service

"The folks at Jack’s are always helpful and friendly. Spot on."

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Verified
5/5

2024-07-31

Positive experience

"Jacks had all the parts, at a good price, and the easily accessed diagrams helped too. "

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Verified
5/5

2024-07-31

Fast delivery, good price and selection.

"Good source for all of your small engine and utility equipment parts."

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Verified
5/5

2024-07-31

Compressor repair kit

"Everything was as expected"

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Verified
5/5

2024-07-31

Very Happy

"The parts I needed shipped fast at a great price."


Verified
1/5

2024-07-30

HORRIBLE

"I still haven’t received my order after almost a month? You tell me?"


Verified
5/5

2024-07-30

blade belts

"OEM belts cut great and still have spare grass gets clogged up and overheats the belt."

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