"My order was correct and delivered on time.
I will definitely order from them again."
"Unfortunately I was unable to install this right after I received it due to having emergency surgery and a long recovery period. Exeact fit as the original engine. Took a day to figure out the mounting problem. After looking closely at the original I saw where it had been modified slightly for the same issue. Works great. I’m hoping the warm up period will be less after the engine becomes broke in some. Now about 5 minutes to fully open the choke. "
"Every time I ordered something, it’s been back ordered, I’m still waiting for this part "
"Haven't received my order yet been over a month"
"Disappointed- Parts not available after payment. Took a few days to be notified. "
"Placed the order 2 months ago and still did not receive the part. The communication is one-sided with customer only reaching out. The person receiving the call was not receptive nor helpful. The person comes off as annoyed and too busy for a 3 minute phone call. "
"Place was great had parts next day"
"I haven't received an update nor my purchase and it's been over a month."
"item was noted out of stock from manufacturer but I order and waited anyway. After a couple weeks still out of stock so I called and cancelled and was refunded immediately . Customer service is very good at Jacks. Thanks"
"The folks at Jack’s are always helpful and friendly. Spot on."
"Jacks had all the parts, at a good price, and the easily accessed diagrams helped too. "
"Good source for all of your small engine and utility equipment parts."
"Everything was as expected"
"The parts I needed shipped fast at a great price."
"I still haven’t received my order after almost a month? You tell me?"
"OEM belts cut great and still have spare grass gets clogged up and overheats the belt."