"My order was correct and delivered on time.
I will definitely order from them again."
"No one else was able to get this part.. "
"I ordered 2 parts from jacks , said they had both in stock. They had one in stock and the other one they did not have , that was a month and a half ago and I still don't have either part. However this is the first time I've ever had any problems with jacks , good place to shop and good service most of the time."
"All one can hope for. Good experience."
"When placing my order I was pleased with the website and the detailed drawings to help me figure out which parts I needed. They were all in stock and available to ship within 2 days. Immediately after placing my order the confirmation email says two items will be waiting to ship. They are still waiting to ship now a month later. My yard is a wreck and I’m sure the HOA fees are heading my way "
"Easy to find parts with diagrams. Fit my MTD perfectly. Easy process "
"Placed order at 7 pm, realized it was in USD and immediately called to cancel. I left voicemail, emailed all available email addresses asking ro please cancel order.
In the morning I received an email that my order shipped, then immediately after received email that they cannot cancel. Wait three weeks and I only received one of the 3 parts on my order.
Called back and basically got treated as if I was lying, and have had to wait another 4 weeks to receive the other parts that were back ordered.
Seems like a very dishonest way to operate. Will never use again. You ****. "
"They help me with all my small parts needs. "
"Still waiting for product to be delivered."
"Shipping fees were a bit much otherwise good service"
"This part is hard to get. It is part of the main chassis on the back of my mower. It was first predicted to arrive in 10-14 days, then changed to 30 days. But I received the part in about 3 weeks. I was skeptical it would be the correct part, but it was correct and did the job."
"Good job by being on time and products as advertised"
"I ordered a part that showed in stock but was not. I am still waiting on it to ship. The only plus side is Ihat I get an update email about every two weeks."
"Easy to find and order parts for so many machines. In stock and quick shipping."
"Has many hard to find parts! Thanks Jack's."
"Excellent vendor, always great service."