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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-08-02

Good job

"No one else was able to get this part.. "

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Verified
3/5

2024-08-02

3 out of 5

"I ordered 2 parts from jacks , said they had both in stock. They had one in stock and the other one they did not have , that was a month and a half ago and I still don't have either part. However this is the first time I've ever had any problems with jacks , good place to shop and good service most of the time."

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Verified
5/5

2024-08-02

Right part, good price, quick delievry.

"All one can hope for. Good experience."


Verified
2/5

2024-08-02

Items have yet to arrive

"When placing my order I was pleased with the website and the detailed drawings to help me figure out which parts I needed. They were all in stock and available to ship within 2 days. Immediately after placing my order the confirmation email says two items will be waiting to ship. They are still waiting to ship now a month later. My yard is a wreck and I’m sure the HOA fees are heading my way "

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Verified
5/5

2024-08-02

Parts fit

"Easy to find parts with diagrams. Fit my MTD perfectly. Easy process "

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Verified
1/5

2024-08-01

Terrible service

"Placed order at 7 pm, realized it was in USD and immediately called to cancel. I left voicemail, emailed all available email addresses asking ro please cancel order.

In the morning I received an email that my order shipped, then immediately after received email that they cannot cancel. Wait three weeks and I only received one of the 3 parts on my order.

Called back and basically got treated as if I was lying, and have had to wait another 4 weeks to receive the other parts that were back ordered.

Seems like a very dishonest way to operate. Will never use again. You ****.
"

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Verified
5/5

2024-08-01

Helpful

"They help me with all my small parts needs. "

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Verified
2/5

2024-08-01

Still waiting

"Still waiting for product to be delivered."


Verified
5/5

2024-08-01

5 stars

"Shipping fees were a bit much otherwise good service"

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Verified
5/5

2024-08-01

Received Part

"This part is hard to get. It is part of the main chassis on the back of my mower. It was first predicted to arrive in 10-14 days, then changed to 30 days. But I received the part in about 3 weeks. I was skeptical it would be the correct part, but it was correct and did the job."

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Verified
5/5

2024-08-01

On time and products as advertised

"Good job by being on time and products as advertised"


Verified
1/5

2024-08-01

Still waiting

"I ordered a part that showed in stock but was not. I am still waiting on it to ship. The only plus side is Ihat I get an update email about every two weeks."

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Verified
5/5

2024-08-01

As always Jacks is the best!

"Easy to find and order parts for so many machines. In stock and quick shipping."

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Verified
5/5

2024-08-01

Like the Ole Sam Goody, Jack's got it.

"Has many hard to find parts! Thanks Jack's."

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Verified
5/5

2024-08-01

Great shipping and price.

"Excellent vendor, always great service."

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