"I ordered a small tank stopper. To make it worth the shipping I grabbed some tank straps as well. The tank stopper was backordered for a while so you shipped half my order that I didn't really need because I can't use the tank without the stopper and a new tank would COME with straps. No Emails. No call. Just "here's your straps, GFY". Pathetic customer service. Still looking for the refund, Jack."

"Parts for my chainsaw, I couldn't get them from my dealer so I ordered them from Jack's Small Engines. They came in 2 weeks and works great "

"It's hard to give a review on a product that I didn't receive. I do understand that it was due to a manufacture backorder but that's what you get from drop-ship companies from time to time. "

"right part easy to find on google sent fast awesome"

"I was very surprised that you still carried a repair kit for a very old generator. I accidentally ordered a separate part that was already in the kit. I was able to remove the duplicate part from my order with no hassles. Everything was handled online with very quick response times from customer service! Also, the repair kit arrived within a few days. Excellent customer service and very professional website and operation!"

"I ordered and paid, and it wasn’t available. "

"ive been ordering from jacks for quite a few years and they always have what i need at a good price. its very easy to look up parts on their site and i know im going to get oem parts and not cheap knockoffs like on amazon"

"Thank you for assisting me in finding the correct part, despite the schematic and manual errors."

"Ordered parts based on the very good prices, but it took over a month to get the items due to back log. Would probably order from Jack's again, but not if I needed something immediately."

"Fast shipping and the part worked fine."

"very professional and courteous"

"Perfect! Right item, right on time.


"

"Shipped Fast, Got OE parts to finish the job. I will be back for future needs. "

"Almost always have the parts in stock except when the manufacturer is out of them and have great response getting them out to you."

"Very quick response from jacks. The cable fit perfectly and the delivery time was quick to Nova Scotia, Canada! Awesome service!
Stephen "