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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-11

Best price, fast delivery!

"Jacobtime had the lowest price by far for the watch I bought and they delivered fast. I was nervous purchasing at first but then looked up and found a ton of reviews and therefore feel obligated to write one myself...definitely recommend."


Verified
5/5

2017-01-11

Very satisfied

"Very pleased transaction. Purchased from multiple times."


Verified
1/5

2017-01-11

Sold defective watch, refused to refund saying I have used it. Do not buy from them.

"Ordered a Swatch.

The plastic packaging box was scratched when arrived.

Watch band (fabric type) showed mark from the clasp indicating the watch has been worn previously.

And because of this pre-existing mark on the strap, they blamed that I have worn this watch and refused return.

Tried the watch for a day and it didn't keep the time. It was slowed by an hour per day.

Contacted Jacobtime to return, when they received the watch, the blamed that the watch has been worn so they would not accept the return .

Many problems here:
1. Watch was not brand new when delivered to me.
2. Watch was defective.
3. I had to tried it on for a day in order to notice it was actually defective. But they claimed that they won't accept return (even if defective) if you have tried it on, which is ridiculous.
4. The clasp mark on the strap was already present before I even used the watch. So the watch was used and had been worn in the first place.

Their customer service was extremely unprofessional. It took them over a month for them to examine my returned watch and then rejected my return.

I had to resort to my insurance to get the refund.

"


Verified
5/5

2017-01-11

Great

"They did a great job of sending my watch "


Verified
5/5

2017-01-11

Very good experience

"Watch came on time and it was a good deal"


Verified
5/5

2017-01-11

Great price and quality

"I've bought two watches for my boyfriend and he was very pleased with his Movado watches. They come complete with their boxes and paperwork."


Verified
5/5

2017-01-11

Excellent product for an excellent value!

"I bought two matching Bulova watches, one for myself and the other for my best friend for us to wear in his wedding. I was his best man. The watches were authentic and in original packaging and a great value. Something like 70% off retail. Will be buying my next watch from jacobtime!"


Verified
5/5

2017-01-11

On time with good product

"We love the watch. have not yet figured out how to make the sweep hand work
"


Verified
5/5

2017-01-11

Awesome

"It was as good as I expected,
Thank you.
"


Verified
1/5

2017-01-11

Lemon!

"I received a terrible watch that broke week after week. I had it repaired 5 times and it continued to break. The company refused to replace my watch. When I contacted the watch manufacture, they informed me that there was nothing they could do since Jacobtime is not an authorized dealer. Very terrible experience for a $300 watch. Totally disappointment. I wish I spent the additional 200 bucks and got a certified and working watch!! "


Verified
5/5

2017-01-11

Very good

"Authetic and true!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2017-01-11

Great Watch! Better Price...

"Ordered a Men's Movado for my husband as a wedding present and he loved it. Price was lowest I found in my search and I feel good about my purchase. Great shipping came well before the estimated delivery date. Couldn't be more satisfied. "


Verified
5/5

2017-01-11

"Great product delivered on time with no issues. "


Verified
5/5

2017-01-11

New watch

"Got the watch I ordered, new, in timely fashion. No issues."


Verified
5/5

2017-01-11

Perfect shipping time and nice product.

"Perfect shipping time and nice product."