"I ordered the item and was told that they had the item in stock and would ship that day. They waited 6 days to tell me that it was out of stock and that they had cancelled my order. I should have been notified sooner about the product being out of stock and if wanted to select another pair of glasses instead. They also could have offered me a discount to make another selection. Neither of these things were done. They did refund my purchase within 48 hours."
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The item ordered was classified as "new" when the sunglasses arrived they came in an open box and a plastic cover on one of the sunglasses legs were missing. After noticing this I called the company and explaines that the item did not look new (maybe a returned item or refurbished at best), I received a return label and they agreed to send me a new item (so far so good). Once I received the sunglasses for the second time that's when I got upset, they sent me the exact SAME box and sunglasses I returned a week earlier. Based on the condition of the packaging I have serious concerns about the legitimacy of the sunglasses and the descriptions made on their website. The worst part is that christmas is around the corner and won't have time to give them a third shot."
"Jeez. I thought many of the criminals in Brooklyn had been weeded out but apparently some still remain. JACOBTIME sent what they call "a guaranteed original" item but no manufacturer's warranty. Instead, they want $10 when you pay to return the watch for service to cover "return shipping" -- which for a watch is negligible. They shipped it fast and took my money just fine. But this payment for warranty service is criminal. If they advertised "a 2-year warranty for $10" no one would buy it. So instead they surprise you with a little plastic card in the box with the item. "
"Order arrived in a very timely manner in fact it came in sooner than I thought!!! Product was very well packaged and of great quality!! "
"What else do you need? Product as described, shipped quickly and for a great price."
"They delivered just as they said they would!!!!"
"Shipping speed was upgraded as a courtesy bc during checkout with PayPal, it somehow reverted back to std shipping. Theses guys are awesome. Thank you!"
"Very timely delivery and exactly what I ordered great quality very beautiful watch girlfriend loves it thanks a lot you guys got me a great deal of cool points with that one"
"Just as I had seen in stores. "
"The watch was purchased for my brother; and, he loves it! He's very pleased with the high quality and impressed the whole packaging and shipping process."
"Bought a watch for my husband - to replace the ones he lost in the wild fire that tore through our community last year. He absolutely loves the watch & I love the price :) "
"Great product with a even greater price and when I didn't think it could get any better Jacobtime's service and quick shipping might have just been the best part of the whole transaction. AAA for Jacobstime."
"I purchased a Movado watch from Jacobtime because I read many positive reviews about the company and how they stand behind their warranty. The price was excellent as was the service. The watch arrived when they said it would. "
"The shipping was quick and the exchange purchases was painless"
"We ordered a Citizen Eco Drive. They had the lowest price by far, $40 cheaper than Amazon and $100 cheaper than the local jewelry store. The watch was shipped one day after ordering and arrived 3 days after it shipped. It arrived well packaged. The watch was in the original manufacturers box with the instructions as well. Looking at the watch it was in perfect condition. We have not charged it because it was a Christmas gift. At first I was hesitate about ordering from Jzcobtime.com. I decided to go ahead because it was a Google Trusted Store. If I need a watch in the future, I will definitely order from them again. "