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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-11

Awesome Experience

"Bought a $2k watch for $900. "


Verified
5/5

2017-01-11

"What I wanted when I wanted it and all for a great price."


Verified
5/5

2017-01-09

Quick and easy customer service

"Jacobtime did a great job, I love my new Tissot "


Verified
5/5

2017-01-09

"Super quick, reliable and trustworthy"


Verified
1/5

2017-01-08

Item was out of stock

"Purchased a watch, then was emailed later that it was out of stock."


Verified
5/5

2017-01-07

Who knew?

"Jacobtime was referred to me by my son. Excellent selection with very good prices. Placed an order but had a problem with my credit card. They sent me an email and immediately answered their customer service line. We resolved the issue and I had my watch the next day. Who knew there was a company like this in Brooklyn!"


Verified
5/5

2017-01-07

on time at a great price

"great watch at a great price and delivered on time!!"


Verified
1/5

2017-01-06

Way to not deliver for Christmas or even well into January

"I purchased 3 similar Citizen watches for my 3 daughters for Christmas from Jacob Time. One with gold trim(EW1254-53A), one with a pink face(FE1140-86X) and another with a blue face(FE1140-86L). I only made the purchase after confirming with the web page that each/all of the three would be delivered by Christmas. I paid in full at the time of the purchase, on 19-DEC-16.

The #1 gold trim watch was delivered prior to Christmas.

Then I received an email from Jacob Time asking what to do for the two remaining watches; 1 was in stock and the other was out of stock. I don't know why they even held up the 'in-stock' watch after already sending one previously. I responded in email the same day to send the in-stock and the other when available (it was indicated to be available in 7-10 days).

The second watch arrived a week later on New Year's Eve, (31-DEC-16).

The third watch still has not arrived. I have written additional emails requesting more information about when I might get the watch. The response was that they ordered it. No tracking or further follow up was provided.

At this point, I have paid in full, 18 days have gone by and I don't even know when/if I will get my merchandise.

I am not happy and Jacob Time does not appear to care or want to do anything to reconcile this.
"


Verified
5/5

2017-01-05

" I was thoroughly pleased with the services of this company. I honestly thought it would be a scam, seeing such a low prices and guaranteed overnight shipping. The watch came on time in perfect condition, as they promised."


Verified
5/5

2017-01-05

Very Pleased!

"I ordered the watch so close to Christmas that I didn't expect it to arrive until the 26th or 27th. However, it did come before Christmas which was great and made for a Merry Christmas!"


Verified
1/5

2017-01-04

Christmas gift order cancelled

"I have ordered a watch as a Christmas gift for my wife and come the day before Christmas eve, they have sent me an email letting me know that they could not get a hold of that watch and cancel my order. "


Verified
5/5

2017-01-04

Nice Watch delivered on time!

"Nice citizen watch at a great price! Its exactly as pictured and functions well! Would order from Jacobtime again."


Verified
5/5

2017-01-04

"Beautiful watch, great buy! My shipment arrived on date that was promised. "


Verified
5/5

2017-01-03

Nice products. Awesome prices!

"Great price for a great product. "


Verified
5/5

2017-01-03

A great place for watches!

"I ordered a watch for my GF. It came in mint condition, complete with gift wrapping. Unfortunately, because it had a metal band, it couldn't be sized properly. It was either too big or too tight. We returned it without a problem and ordered a similar model with a band that had a finer band adjustment. She loves it!"