"I place an order that was supposed to be ready when I went to pick it up. It was not. They were also sold out if a few of the things that I had ordered. On top of that it took over two hours for them to pack my order. This happens frequently and they shouldn't offer pick up if they are not going to have it prepared, nor the items that are ordered."
"My order arrived very well packed. No damage found on all 12 pieces. The cube mirror planters will be for my wedding center pieces filled with roses. The result will be elegant. Thank you. "
"great service, wonderful products"
"Always a quick and easy transation"
"Very good service and when I called to ask a question after I had placed the order the gentleman was very nice and correct regarding my inquiry."
"I ordered some Kiri wood boxes that ended up being the wrong size. I called and spoke to someone and made the arrangements to purchase the boxes in another size, and return the ones I received. The person on the phone told me to purchase the new ones online as I did previously, and then send an email to a certain email address and they would then send me a code or some type of return info. that I needed in order to send back the wrong sized boxes. I did as they told me and made the purchase of the new boxes but never heard back from them with the return information for the ones that were the wrong size. I tried 2 or 3 times with the email address provided and since I am a retail florist, and could most likely just use the ones I wanted to return, for other orders, I just ended up keeping the items I wanted to return. Yes, I could have tried harder to rectify the situation on my end, but in the end, I just decided to go this route, less hassle. "
"Always excellent service with this company. "
"Quick and simple order. Wish the shipping was less....but satisfied with the order arriving in good shape and timely.
Just some times have trouble finding certain items in their catalog / website. Have to word the item in different ways to find it again. !
"
"The staff keep me inform on items not in stock and also when they found more of an item. I place order on Sunday and had my boxes by Wednesday!
All excellent quality items!"
"I've been a customer of Jamali garden for years and I am always happy with their products."
"Item is fantastic, arrived quickly & was well packaged. Extremely pleased!"
"quick delivery, exactly what was needed. no problems!"
"Always do a good job getting me what i need quickly"
"Jamali has been a great source for me for years and they are extremely gracious. If they've ever made a mistake in my order they make sure to resolve it immediately.
They have great products and get new items pretty often.
My only complaint is that I didn't receive an email back from them two days ago asking for a solution to separate metal vases I purchased from them. "
"Excellent products, always carefully packaged for perfect delivery. I have ordered a number of fragile pieces from Jamali, there is never any damage or breakage."