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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-04

"Everything came in perfect condition and very quickly!"


Verified
1/5

2015-12-04

"I LOVE the particular product I purchased. I've bought it before from here and have had other event planners, florists and even clients buy it from here as well, for their events.
I was excited to order it again. I can't find it anywhere else and I feel it's a little extra special touch I can provide because of that.
The person I spoke to on the phone this last time was the worst customer service agent ever. I could hear kids and animals in the background. He started talking to someone else in the room while I was talking to him. He kept saying Mmmhmmm in the wrong moments, when there was no pause, leading me to believe he wasn't even listening. And he literally sighed heavily and put the phone down when I asked to place my order over the phone because I was having trouble online. When he came back on the phone his response was 'What is it?" I stayed polite and upbeat and even complimented the product to try and turn his attitude around. But to no avail. Then, since the shipping charges are absurd, I politely asked about any discounts or specials as a return customer and he said with disgust (as if I insulted him) they don't offer anything. Disappointing, but ok. All I can do is ask (even though at this point I just wanted to hang up- but I convinced my client this product was for her, so I was stuck). Fine, except that days later a came across a deal from them. I have not bought anything from them for any event since, nor have I recommended them to anyone else in the industry or to a client. Not sure that I ever will.
"


Verified
5/5

2015-12-04

"Everything was delivered on time in perfect condition.
Thanks
"


Verified
5/5

2015-12-04

"They deliver so fast and I love their stuff"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-04

"They delivered sooner than they said they would and the products were of excellent quality. The pieces I ordered were fragile and I am pleased to say that they were in perfect condition.
I would order from here again in a heartbeat!
"


Verified
5/5

2015-12-04

"Great products good delivery."


Verified
5/5

2015-12-04

"They had what I was looking for, the prices were right, easy to order online, and fast to receive it. What more wouls a customer want?"


Verified
5/5

2015-12-04

"Good product and service. Great selection"


Verified
4/5

2015-12-04

"My order was ready ontime and they even looked for a couple of additional items for me which I appreciated. "


Verified
5/5

2015-12-04

"We always receive product in a timely manner and have very little issue with breakage. I wish the shipping could be a bit less..."


Verified
4/5

2015-12-04

"I am concerned bout you site security. Someone got my credit card number after I setup an account on your site."


Verified
5/5

2015-12-04

"Quality was great for price point!"


Verified
5/5

2015-12-04

"Love my piece and their service"


Verified
5/5

2015-12-04

"Loved the pots I ordered. Everything was delivered in fine condition. Would order from them again."


Verified
5/5

2015-12-04

"Shipping was fast and pots arrived well-packed and undamaged."