"Although a web search did identify compatible projector lamps at slightly lower prices elsewhere, these appear to be knock-offs, and I am now careful when ordering from the Amazon marketplace. I am very satisfied with the quality of the product that we received from Jaspertronics."
"The sales went over and above in making sure I got the right part. I couldn’t be happier with my experience with Jaspertronics."
"Such great services! Fast, responsive and they take care of you!! I'm very pleased and will continue my business as long as I need too!"
"Because I purchased a bulb and was sent the wrong bulb they are Fully replacing it no extra charges! So far I have no complaints and are giving Jaspertronics a 5 star rating! : )"
"Jaspertronics had the replacement lamp I needed at the best price I could find with free shipping. The free "standard" shipping quoted 5-7 business days. We really did not want to go without our DLP TV for that long, but I did not want to pay extra for shipping. Well, I went with the free shipping - Jaspertronics shipped the lamp same day and it arrived 2 days after I placed my order. Very pleased with Jaspertronics and expect to do business with them again!"
"What I needed for a competitive price."
"I placed an order from Jaspertronics and paid for expedited shipping because I needed the projector lamp for my child's party at my house. 2-3 day shipping was an extra $8.95 and I was happy to pay that as I needed it in a timely manner. The 2nd day after order was placed, I called the company to check on the order. I spoke with Andrew. He told me it had NOT been shipped yet and he would get back to me. On the 3rd day after my order, I had still NOT received any tracking or email notification OR phone call back. THE PRODUCT SHOULD HAVE BEEN AT MY HOUSE BY THIS POINT AND YET I CANT EVEN GET A RESPONSE FROM THE COMPANY! Now it was too late to order from anyone else and my son and his friend's were not able to enjoy the movies and games they had planned.
After multiple phone calls and emails on my part, they refunded my $8 for the "expedited shipping". I do not feel like this was enough, as the shipping was free for all shipping other than the one I originally paid for. The cost of shipping was not the issue. THE LACK OF ON TIME DELIVERY, LACK OF COMMUNICATION, NO FOLLOW THROUGH, NO COMPENSATION are the main issues with this company. BEWARE..if you are looking for integrity! This is not who your should do business with!"
"Shopping was fast, great Customer Service"
"There was no hassle,the lamp I needed was easy to find and order.The magic was in $1.69 shipping,I got the shipment in 2 days,instead of 3 to 5 days,all in good condition,and it took 3 minutes to install.I am very happy with their service,and will surely use them again"
"Quick turnaround, product exactly as I expected."
"Simple to find the projector bulb that I needed and complete the order."
"Love the fact that they sell original manufacturer bulbs. Mine had a one year warranty!"
"Slow shipping and have had a few problems with the profuct"
"I wasn’t sure I what exactly all the options were available for my model so I called and spoke to a live person who walked me through all my questions prior to purchasing. Rarity in this day and age. "
"Excellent and fast service.. Always have what i need!"