ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-03-13

Awesome service

"Have replaced bulb several times using different company, last time i did it the bulb was defective and they took forever to fix the situation.

Found Jasper bam had a new bulb in 4 days free shipping

Thanks Jaspertronics you rock
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-12

Warranty bulb replacement

"I had a need to replace a bulb for my projector. after much research I chose Jaspertronics to purchase the bulb from. When that bulb failed during the warranty period. I contacted Jaspertronics to see about a replacement. I expected a long complex process. To my surprise it was not only easy it was very quick and courteous. Every email was responded to promptly and the process was very smooth. I highly recommend jaspertronics. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-05

Shipped free the day I ordered.

"Lots of family were coming for a weekend visit and media room projector died. Had ordered from Jaspertronics before and got quick service so thought I would cross fingers and hope for the best. Sure enough got a confirmation my order shipped the day I ordered it. Plus shipping on my order was free.
Also, based on the first replacement lamp I had ordered from Jaspertronics knew I was getting a quality product at a great price.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-02-29

Perfect

"Fast shipping and the part was perfect. My tv works again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-02-29

Fast shipping, item as described

"Ordered a projector lamp for mine that recently went out. Item arrived quickly and was as described! Would not hesitate to do business with again!"


5/5

2020-02-28

excellent service

"Made a phone call for our TV projector bulb. It came quickly and was the exact part we needed. The color for the tv is now beautiful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-12

Cheaper and faster

"Cheaper than other sites I visited, faster shipping than what I expected and happy to find a hard to find bulb in stock!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2020-01-30

Good Price, wrong product sent, customer support working with me

"Overall I have had a positive experience. The wrong lamp was sent to me originally and I had to email customer support. They asked for some pictures and had me try a few things, but without too much hassle sent a replacement lamp. I am disappointed however that they shipped the replacement with the regular USPS option when I had originally paid for 3 day shipping. Seems like they would at least ship the same speed I originally paid for or faster. I have not received the replacement lamp yet. I will update if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-24

Good Projector Lamps at a good price

"I ordered replacement lamp for a Panasonic projector, the shipping was quick. The bulb looks very similar to the original Lamp. The cost was significantly less than a manufacturers lamp. I am happy with their product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2020-01-24

Good customer service

"Good customer service. The rep answered all my questions and my TV lamp arrived in 3 days. The lamp was an original OEM product. Free shipping as well. I will definitely order from them again!"


5/5

2020-01-24

Satisfied customer.

"Given the price, the description of a good warranty and an original bulb in the lamp assembly, and arrival in three days with free shipping, I am a satisfied customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-23

VP 12 S3

"Excellent service and great assistance with our needs. Highly recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-22

Great Company

"Jaspertronics had the bulb I needed. It was a good price and shipped quickly.
The website was easy to use to find the correct bulb for my Elation Pro 5R spot.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-01-22

Great price, Great service

"Lowest price from among the half-dozen or so sites I checked, and ordering was quick and easy. My order was quickly confirmed, and notice of shipment received the next morning. Great price, fast service -- They've made me a loyal customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-01-22

Fast shipping and great product

"Ordered on Saturday and my bulb was shipped by Monday. The bulb is top notch and makes the tv look brand new again versus the cheap bulbs that make my screen look really dark. I will definitely use this company again and as a bonus they include a 1 year warranty on my bulb :) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process