ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-01-20

I recieved my order within 2 days.

"Im happy with my product."


5/5

2020-01-17

Customer Service

"Best customer service I have had in a very long time."


1/5

2020-01-17

Bad customer service

"Jasper started off great. But unfortunately someone who pulls parts for shipment cant read and sent me the incorrect part number. Since they cant read, im paying $70 to write this review. (thats how much the part costs) I ordered on 12/14/19 and here we are on 1/17/20. They refused to ship me a replacement part until they showed the return part scanned into the usps system. Well , you guessed it, USPS never scanned it into the system and there is no trace of the package that i sent back.

It is JASPER'S fault for shipping me the incorrect part number in the first place. They would not make it right. You can do business with them, just hope that they fired the guy who cant read.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-01-17

Huge inventory.

"Great prices. Awesome customer service. Hard to find parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-12

ordering a tv lamp replacement

"it was and easy and customer service support was friendly and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-12

Awesome experience!

"It was a good experience and awesome products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-10

Excellent customer service and prompt service

"Had checked several sites with same product to do comparison. When I contacted Jaspertronics I was impressed by the friendly customer service and the knowledge of the rep. She answered all my questions thoroughly and explained the product in detail. Great company to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-10

Great service from Jasper

"I had never used Jasper electronics but their website seemed very good and easy to use. I got excellent service with no shipping charges and fast service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-01-09

Lamp Purchase review

"Fast Shipping and great service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-08

Great Bulb and Great Price

"Used many of their competitors so I speak from experience. This is the best company I've came across. Bulb is bright and vivid. It's a joy to watch TV again. Price was great also. In the process of ordering another as a backup."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-07

Excellent Customer Service

"Jaspertronics' customer service helped verify the specifications for the part before I ordered and the item is a true OEM replacement as advertised. It installed perfectly and the quality is equal to or better than the original part. Jaspertronics' price for the part was less than a quarter of what Viewsonic charges for the same part! I will definitely keep Jaspertronics in mind for future electronics needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-07

Perfect bulb!

"Recieved my bulb timely with a 1 year warranty!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-01-06

Very useful website and very speedy service

"The website is very well organized with clear explanation of the products and the variations. Pricing is very competitive for the particular projector I have"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-01-03

FAST, Fast shipping

"Great selection of hard to find lighting at great prices. Orders a filled and shipped fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-30

Quick and easy

"They have great selection and warranty"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges