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Product & services pricing
3.86/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
4.25/5


Verified
1/5

2024-10-23

My order 15470986 was cancelled I was never notified.

"Got the email they received my order, then that was it. I finally checked after expecting it for a family trip, to find they cancelled my order with no explanation or email telling me it was cancelled. What the heck? Order 15470986"

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Verified
4/5

2024-09-02

Online part purchase

"I got what I ordered which was great experience but Jenkins needs to work on timely emails of invoices and when parts are ready for pickup. I had to call two times to see if the received my order and then to see if they had arrived. "

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Verified
5/5

2024-08-23

Excellent Parts Dept support

"Parts Dept had the item I needed and counter was most helpful to accommodate my pickup at closing time"

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Verified
1/5

2024-08-19

Order hasn’t shipped yet.

"Still waiting on my order to ship. Holding up my build. "

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Verified
5/5

2024-08-11

Good prices!

"It was great. They had genuine subaru oil filters for Impreza and Forester. Aaaaaand, half the price Amazon was asking. "

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Verified
5/5

2024-07-04

Excellent

"Excellent and timely service!"

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Verified
5/5

2024-06-21

Quick shipping and email correspondence!

"Ordered rails for my legacy. Good price. Quick shipping and responsive to my email inquiry!"

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Verified
5/5

2024-06-08

Great value on Forester Wind deflectors

"I Found Jenkins on the Internet. Ordered a set of Wind deflectors for my 2020 Subaru Forester.
They had the best pricing and free shipping. Item came earlier then expected. My Husband installed them on the car and they look Great !. Now I can open my window when raining and get fresh air. I love them .
"

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Verified
5/5

2024-06-06

Great service

"Ordered accessories offline and some things were damaged in the shipping process not Jenkins fault shipping company didn't handle packages with care and Jenkins made sure I got what I ordered undamaged "

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Verified
5/5

2024-06-06

Parts

"We’ve bought several “add ons” for our Ascent and Impreza. Always the best price and top notch service. "

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Verified
4/5

2024-06-06

Online parts purchassd

"I purchased a couple parts over Memorial Day weekend when free shipping was offered. Suvaruboarts arrived by UPS within a few days.
My only issue U have is I was charged Sales Tax on my order .
. We don’t have a sales tax in Delaware. and that should not have been added to my purchase price.
"

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Verified
5/5

2024-06-04

Received part quickly

"Found them on google, my local dealer couldn’t locate oem roof crossbars for my 2005 wrx wagon but googled the item and brought me to their website. Ordered and received in a couple days. I will be back"

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Verified
5/5

2024-06-01

Accessories Installation

" Work was done quickly and professionally."

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Verified
5/5

2024-03-29

New owner

"Great! Love my new Forrester."

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Verified
1/5

2024-03-25

Poor customer relations

"Never received any shipping notifications or any confirmation emails. Figured for sure I had been scammed. I did receive my order and it was correct."

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