Product & services pricing
2.50/5
Chance of future purchase:
0.42/5
Shipping & packaging:
0.00/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5


ResellerRatings
Verified
1/5

2025-01-08

Order update?

"Either update my order with an expected shipping/arrival date, or just refund my money "

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2024-12-16

Online order

"I ordered product online. No communication from Jenkins, then order was abruptly canceled and credit card refunded with zero communication. Very odd experience. "

Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases

ResellerRatings
Verified
5/5

2024-12-16

merry christma

"easy and positive. ordered on line. product arrived in timely fashion and email updates were appreciated"


ResellerRatings
Verified
1/5

2024-10-23

My order 15470986 was cancelled I was never notified.

"Got the email they received my order, then that was it. I finally checked after expecting it for a family trip, to find they cancelled my order with no explanation or email telling me it was cancelled. What the heck? Order 15470986"

Likelihood of customers making future purchases
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Verified
4/5

2024-09-02

Online part purchase

"I got what I ordered which was great experience but Jenkins needs to work on timely emails of invoices and when parts are ready for pickup. I had to call two times to see if the received my order and then to see if they had arrived. "

Pricing of products and services
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Verified
5/5

2024-08-23

Excellent Parts Dept support

"Parts Dept had the item I needed and counter was most helpful to accommodate my pickup at closing time"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-08-19

Order hasn’t shipped yet.

"Still waiting on my order to ship. Holding up my build. "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-08-11

Good prices!

"It was great. They had genuine subaru oil filters for Impreza and Forester. Aaaaaand, half the price Amazon was asking. "

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-04

Excellent

"Excellent and timely service!"

Pricing of products and services
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Verified
5/5

2024-06-21

Quick shipping and email correspondence!

"Ordered rails for my legacy. Good price. Quick shipping and responsive to my email inquiry!"

Pricing of products and services
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Verified
5/5

2024-06-08

Great value on Forester Wind deflectors

"I Found Jenkins on the Internet. Ordered a set of Wind deflectors for my 2020 Subaru Forester.
They had the best pricing and free shipping. Item came earlier then expected. My Husband installed them on the car and they look Great !. Now I can open my window when raining and get fresh air. I love them .
"

Pricing of products and services
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Verified
5/5

2024-06-06

Great service

"Ordered accessories offline and some things were damaged in the shipping process not Jenkins fault shipping company didn't handle packages with care and Jenkins made sure I got what I ordered undamaged "

Pricing of products and services
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Verified
5/5

2024-06-06

Parts

"We’ve bought several “add ons” for our Ascent and Impreza. Always the best price and top notch service. "

Pricing of products and services
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Verified
4/5

2024-06-06

Online parts purchassd

"I purchased a couple parts over Memorial Day weekend when free shipping was offered. Suvaruboarts arrived by UPS within a few days.
My only issue U have is I was charged Sales Tax on my order .
. We don’t have a sales tax in Delaware. and that should not have been added to my purchase price.
"

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-04

Received part quickly

"Found them on google, my local dealer couldn’t locate oem roof crossbars for my 2005 wrx wagon but googled the item and brought me to their website. Ordered and received in a couple days. I will be back"

Pricing of products and services
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