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Featured Review


Verified
5/5

2017-04-27

Easy Online Shopping

"Great experience! You had everything I needed and it all arrived in a timely fashion. Thanks! "


Rep reply posted 2017-04-27
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
5/5

2017-04-27

Great Customer Service

"I had a return and the agent was super helpful with helping me find replacement products and even splitting the shipping cost with me, due to a confusion over a description of the item online. Was happy doing business with these folks and will continue to do so."


Rep reply posted 2017-04-27
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to recommend us to your colleagues!”


Verified
5/5

2017-04-27

Always Great Customer Service

"I have ordered several times from Jerry's with usual great customer service. When I have had a problem with anything, Jerry's customer service is right on top of it and replaces without question. "


Rep reply posted 2017-04-27
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback! We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-04-27

First Rate

"Been with them for years and always satisfied. The one time I had a problem, and it was an in- transit issue, they compensated me for the lost material. Excellent!"


Rep reply posted 2017-04-27
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support, and we look forward to being your art materials resource at JerrysArtarama.com!”


Verified
4/5

2017-04-27

Laura Buck

"Promo replacement of purchased product."


Verified
5/5

2017-04-26

Rack is perfect for my needs

"Bought the Mini to supplement two Mediums I already had. Ordering, shipping and delivery were all smooth and painless. To my surprise, and pleasure, the Mini arrived fully assembled and ready to use (had previously spent a LOT of time assembling the Mediums). Rack holds a dozen16X20 and 11X14 matted/bagged photographs. It is stable, attractive, readily accessible and very functional in a relatively small space. Excellent product, excellent price and an excellent company with which to work. Highly recommend both the product and the company."


Rep reply posted 2017-04-26
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments on our service. We value your feedback. Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2017-04-24

One-stop shopping

"Quick and reliable, plus I can get everything I need at Jerry's."


Rep reply posted 2017-04-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We value your feedback. We are gald to hear everything arrived in good condition. Thank you for shopping with us at JerrysArtarama.com”


Verified
4/5

2017-04-24

over charged

"After several phone calls and some time this problem was addressed and taken care of.

Until the glitch of ordering from an IPhone is worked out, I will be ordering by phone or computer.

The employees in the store were able to stop the shipment before it went out and after the time it took to get my money back Jerrys Artarama gave me a gift certificate for the trouble I went through.

I have been placing orders with this company and visited their store in Austin and have always found the employees were knowledgeable and quick to give assistance.

Thank you for clearing up the problem.

Sincerely

S. White
"


Rep reply posted 2017-04-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We do apologize for any inconvenience this order has caused you. Our records show that the Director of Customer Service spoke with you in March and that a satisfactory solution was agreed to. A refund was issued for the intercepted merchandise that was ordered by mistake on March 14th. I will have a supervisor call you to speak with you about this order. You will be contacted regarding your concerns. ”


Verified
5/5

2017-04-23

Great prices, fast shipping, quality products.

"What more could you want from an online retailer! They are great and I will continue buying from them. I've never used their customer service because everything I've received is perfect but based on other reviews I've read, that's great too! Keep up the good work Jerry's. You've got a lifelong customer in me. Thank you."


Rep reply posted 2017-04-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support, and we look forward to being your art materials resource at JerrysArtarama.com!”


Verified
5/5

2017-04-22

Jerr's is always a good deal.

"I'm happy, as usual, when I shop online at This wonderful art supply store. And if I wasn't , Jerry's would happily refund."


Rep reply posted 2017-04-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2017-04-22

Missing Shipment

"JERRY'S Artarama,

Is a first rate company. I order my art supplies. The shipment was removed after delivery from my home or never arrived. I contacted customer service, they worked to resolve the issue and my order was reshiped. I received my items thanks to the great customer service representative!

Jerry's Artarama... cares about their customers and services it provides!

THANKS, DAN
"


Rep reply posted 2017-04-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-04-21

Easy peasy

"I shop at Jerrys because yoy can always find what you need and what you may want. It is always trouble free! Great prices , especially with sales. I have a problem with Jerrys and it is that i spend too much money. Everything I purchase is enjoyable tho. "


Rep reply posted 2017-04-21
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to recommend us to your colleagues! ”


Verified
5/5

2017-04-20

Shopping at Jerry's

"I always order my art supplies from Jerrry's and encourage my students to do the same. I have come to expect quality product delivered promptly in good condition and have never been disappointed. Thank you, Jerry !
"


Rep reply posted 2017-04-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com!”


Verified
5/5

2017-04-18

Happy customer

"Great customer service. I would not hesitate to order from Jerry's. "


Rep reply posted 2017-04-19
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for sharing feedback with us. We look forward to your next order at JerrysArtarama.com!”


Verified
5/5

2017-04-18

I love Jerry's Artarama

"I love there prices and even more there sale's, oh even better yet there set shipping cost of 5.95 if ordering under 99.99 unless there running additional specials on shipping.
Products are out of this world along with there detail info on individual product, They have custormer service that is there ready to help. Nothing to lose when you shop at Jerry's Artarama...
"


Rep reply posted 2017-04-18
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support and for choosing JerrysArtarama.com!”