"My art supplies are always packed securely, as described on the website, and delivered in a timely fashion."

"Excellent products and service! Thank you.
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"The range of goods has always been staggering, and now I've discovered the samples to try out!! What a bonanza!!!"

"Somewhere along the line the post office or our living complex misplaced our order for more than a week. Jerry's associates were very helpful over the phone and made sure I got my order. I had feared ordering artist materials by mail, but I am impressed enough to make it a regular way to shop from now on. Where else has such a full line of products to choose from!"

"Orders always are received on time. The very few times I have contacted customer service about a product 's problem Jerry took care immediately and in a satisfactory manner.
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"Having been a retired art teacher I have experienced nearly all of the online art product suppliers. I love Jerry's because I get my products quickly, packed well and at great deals. They have great sales that make it fun to shop as well as the finest and newest products. I have never been disappointed and they even send samples and special gifts when buying larger orders on line. The online catalog is clear and true to color and it is overall a fun and informative place to shop. Add that to the free videos on new products and handy tips and processes, why would I shop any other place. THank you Jerry's! "

"I have shopped with Jerry's for quite some time, and most of the time, am very satisfied. Especially my watercolor paper, always comes in perfect condition, and is packaged so well. I've ordered a couple of pieces of equipment,(paper cutter, and table easel) that weren't quite what I expected, the cutter not being quite perfect, and the easel varnish having a serious odor. I didn't return those items, so that's my responsibility, but for the most part, my experience has been very good!! "

"So many fine products, for beginners
& Skilled Artists of many categories.
I had some hiccups, lol, along the way, but Mr Marchetta DOES listen, he sees and helps his people. I love Jerry's , NOWHERE ELSE , has the quality, selection, and prices that make you return."

"This is the first time I have ordered from Jerry's and I got some great items on sale. They came in a timely fashion and were well worth the money! I will certainly order from here again in the near future.

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"I ordered online March 11 and got the confirmation email fast. It says "Once your package ships we will send an email with a link to track your order" which I haven't got yet. I live in Europe and have been shopping a lot from US so I know shipping can take more than a month but that's not what concerns me. It's just that I don't even know if my items has been packed yet. I sent a couple of emails but still no reply. My email address (not the same as my account here) is not the typical spam address so it's unlikely my emails have got stuck in a spam filter. I expect that they would have contacted me by now if there was a problem with my order. Almost four weeks have passed and all I got so far is total silence.

Edit after reply from Jerry's: The phone number I gave Jerry's was correct and no call from them is registered on my phone. And still no email. That means I waited a month unaware that my order had been cancelled. One shouldn't have to write here to get informed."

"I always appreciate not only the prices BUT the professional level in quality paints that I seek{especially Flake White!!!!}
Ordering is simple and deliveries are prompt.
One time I received the wrong order. accountability was instant as was replacement.
And oh, about deliveries... sometimes I get surprised with "thank you gifts" of complimentary materials!
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"I've used Jerry's Artarama for years. They are not my only resource for art supplies, but they are usually my first choice. You can't be in a hurry to get your product, but their prices make it worth the wait."

"I was so impressed with the promptness of receiving my package. It would do for me to have a credit card cause i would be running it up on Jerry's artoroma. Really loving my things. Thanks to all involed in the background. Your hard work should not go unnoticed. "

"Called to find certain brushes and salesman was very helpful. Will definitely order again, and prices are very good."

"Easy online navigation , ordering and prompt mailing . Professionally wrapped and fast delivery . Excellent service for my art supplies."