"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"Customer service was friendly and efficient. I had a problem with a damage that was immediately resolved. I was very impressed and will continue ordering in the future."
"The online shop gave me a few fits but generally okay. One marker received is defective. It has no color. Prices were great. Woukd have liked ahipping to be as fast as Amazon but maybe Im dreaming. Overall quite satisfied save for need replacement marker."
“Thank you for your feedback, We apologize that you received one of those markers in a defective state, if you can contact us with the order number we'll be more than happy to replace it for you. We do offer faster shipping, however; We have to charge what UPS charges us. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"My pencils were delivered in a good and timely manner.Thanks"
“Thank you for your feedback, We're happy to hear that you received the items you order quickly and without issue. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”
"Would have given five stars but one brush was improperly packed and the bristles were bent out of shape. Could not be a first line brush anymore. JT
"
“Thank you for your feedback, We apologize that you received those items damaged, someone will be contacting you shortly in regards to the damage. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"I have not received my order. Service stinks. Or, have I been ripped off?"
“Thank you for your feedback, We apologize that you haven't received the order as of yet, if you can contact us with your order number We can certainly check on that for you. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"Had trouble with website. Canvass don't fit frames properly"
“Thank you for your feedback, We apologize that you had an issue with our site, we're constantly working on optimizing the site in order to meet our customer demands. If the canvases didn't fit your frames it's certainly something we'll look into, we just need your order number and we'll take care of it. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"Prices were awesome ! Shipping was fast. Everything I needed was here. Will come back again and again !!"
“Thank you for your feedback, We're happy to hear that received everything in a timely manner and there were no issues. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”
"Best prices and quality products"
“Thank you for your feedback, We're happy to hear that you enjoy our prices and quality. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”
"Have ordered from Jerry's Artarama for years. Top rated service, great prices on quality products. Ordered always delivered on time. Love it when they have sales.
Also the tutorials on line are most helpful. "
“Thank you for your feedback, We're happy to hear that you enjoy our service and products and that you enjoy your experience with us. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your support!”
"I thought the delivery time was extremely slow. Otherwise, I got what I ordered, and will definitely order from Jerry's again!"
“Thank you for your feedback, We apologize that the time frame was a bit slow, We usually allow 24-48 business hours to process orders and 2-9 business days for delivery depending on where you're located in the US, it can take longer for international orders. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"I found the website a bit confusing. I tried to find hardware for mounting the painting in the frame, but couldn't be sure what I was looking at. "
“Thank you for your feedback, We apologize that you had issues with the website and trying to find the hardware necessary, if you'd like you can contact us directly and we'd be more than happy to help lead you in the right direction. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478.”
"Jerry's Artarama was great! Received my order fast, in perfect condition and the quality of the products was super! Thanks, Jerry's!"
“Thank you for your feedback, We're happy to hear that everything was received in exceptional condition and there were no issues. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”
"Jerry's Artarama has many things to choose from. I ordered some brushes and a roll up case for them. They came in a timely manner and in excellent condition. I will be ordering from them again."
“Thank you for your feedback, We're happy to hear that everything arrived in a timely manner and there weren't any issues with the items. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”
"I love their products,easels, paint, brushes. great quality"
“Thank you for your feedback, We're happy to hear that you enjoy our products and services. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continuing support!”
"Merchandise always arrives on time and in very good condition, have never had to return anything because it wasn't as ordered, or because it was damaged or defective. My only negative is that their website is extremely slow, placing an order can be tedious."
“Thank you for your feedback, We're happy to hear that everything arrived in good condition and there wasn't anything wrong with the order. We apologize you had an issue with our website, we're working on optimizing our site and doing everything we can to make shopping with us a more pleasant experience. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“Thank you for your feedback, We're happy to hear that our customer service staff was able to help you with your issue and resolve it quickly. If you have any other questions or concerns, please contact us at cs@jerrysartarama.com or 1-800-827-8478. Thank you for your continued support!”