"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"Each time I have purchased from Jerry's either online or from the Austin store, my experience has been nothing but top notch. Prices are good and they carry all the major products."
"Very satisfied with the timely delivery."
"Very easy to place my order. Shipping was free! My order came in a timely manner. Also, they have a great selection of art supplies and really great prices! I love Jerry’s!"
"Quick delivery, great prices and "as described" packed to have a safe trip to your home "
"As a professional artist, I know I can always rely on Jerry’s to have what I need and deliver it fast. "
"I've had nothing but excellent experience with Jerry's Artarama. I've only ordered items online. Items from brushes, pallets, etc all the way up to easels. I've only had to return a tub of paint that was busted which was replaced with no hassle at all. Great customer service experience with the return. Using their online process has been a breeze. "
"Jerry's website and online ordering experience is excellent. I love to shop online with Jerry's and recommend it to all my fellow artists!"
"Selection and price were very good but shipping was poor."
"The sale is great. Even better I received the same great service and quick delivery. "
"I bought a shabby chic frame for a watercolor painting. When I picked the frame up the top of the frame snapped right off. I have left several messages with Jerrys (including speaking to a customer rep) and have not heard back from them about the issue. After I wrote this review a message popped up in my email that they are sending a new frame, so I am feeling much better about their service."
"Wondering why I haven’t heard back from CS"
“We regret to hear that your order arrived damaged or defective. Thank you for sending a picture of the defect to our customer service department. You may have sent the email to the wrong email address. Our customer service department uses the email address cs@jerrysartarama.com. You can also always call us at 1-800-827-8478 or make contact via live chat on our website to ask for the status of the order investigation.”
"I will continue to order from them. I am a very happy customer! :)"
"They had what I was looking for in stock."
"Shipping in time. I love Jerry!"
"I've ordered from Jerry's for two years, at least. I have always received my order in a few days and in excellent condition. I'm pleased with the customer service and variety of products offered.
T. Mackey, Akron, Ohio"
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“We regret to hear that your order arrived damaged and we are happy that you were able to contact our customer service department to arrange a replacement. Please call our customer service center at 1-800-827-8478 or email us at cs@jerrysartarama.com if you have any other questions or concerns about the replacement frame. We always appreciate all of the thoughtful reviews that our customers offer to us. Thank you greatly for your honest opinion of our service. ”