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Featured Review


Verified
5/5

2018-11-02

Best customer service and support!

"My first go to for online art supplies! If it comes in damaged or wrong, Jerrys makes it right AND they have the best pricing!"


Verified
5/5

2018-11-02

Love how you package and ship

"Fast delivery and nice packaging."


Verified
5/5

2018-11-02

"Yes. It arrive within a few days."


Verified
5/5

2018-11-02

Always A+ service and product selection!!

"Jerry’s has provided all my art supplies for the last 18 years. This fine art professional is always happy with my purchases and great customer service!! Thank you!"


Verified
5/5

2018-11-02

exceptional

"always quick delivery and packed good"


Verified
5/5

2018-11-02

Painting To Go!!!

"Jerry’s has always been EXCELLENT! "


Verified
5/5

2018-11-02

Fantastic! ❤️

"I love ordering from Jerry's. Always a good experience! Everything arrives in perfect condition and on time or sooner. "


Verified
5/5

2018-11-02

Delivery

" I received my order in a reasonable amount of time!

"


Verified
5/5

2018-11-02

My experience with Jerry's Artarama

"It is very easy to find products and the check out process is very simple and easy. If you need assistance, they are there for you. All orders are shipped in a very timely manner. I am very pleased with my experience with Jerry's Artarama and will be ordering all my supplies from them."


Verified
5/5

2018-11-02

I love Jerry's

"
Good prices and good customer service.
"


Verified
5/5

2018-11-02

Great site. Easy to Maneuver.

"Love this site. Great selection of art supplies. Customer service is ok. "


Verified
5/5

2018-11-02

art supply 0rder/delivery

"Excellent quality of products and great pricing, thank you!"


Verified
1/5

2018-11-01

Horrible customer service

"There was a technical issue with my order. Rather than message me, they just cancelled it without telling me what was going on. I was able to find what I needed elsewhere for slightly more. But the cost difference was worth the much better service."


Rep reply posted 2018-11-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“I apologize for any inconvenience this may have caused. Unfortunately, our customer service fraud department was unable to verify the billing information to safely process this order. Part of the address didn’t appear when the order was downloaded into our system. With fraud being a growing issue everywhere we are trying to do everything in our power to keep our customers safe from this threat. The entire order was automatically canceled in our system. A generated cancellation email was automatically sent to your email address on file. Again, I do apologize for any inconvenience. If you would like to reorder I would recommend using Pay Pal when checking out online or you may wish to speak with a representative over the phone who can simply replace the order after verifying the order details. If you have any other questions or concerns feel free to call us at 1-800-827-8478. Thank you for your time and I hope you have a great day.”


Verified
1/5

2018-11-01

Order canceled

"My order was cancel for no reason and I was on a time constraint to get my supplies. "


Rep reply posted 2018-11-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“I apologize for any inconvenience this may have caused. Unfortunately, our customer service fraud department was unable to verify the billing information to safely process this order. Part of the address didn’t appear when the order was downloaded into our system. With fraud being a growing issue everywhere we are trying to do everything in our power to keep our customers safe from this threat. The entire order was automatically canceled in our system. A generated cancellation email was automatically sent to your email address on file. Again, I do apologize for any inconvenience. If you would like to reorder I would recommend using Pay Pal when checking out online or you may wish to speak with a representative over the phone who can simply replace the order after verifying the order details. If you have any other questions or concerns feel free to call us at 1-800-827-8478. Thank you for your time and I hope you have a great day.”


Verified
1/5

2018-11-02

terrible

"couldnt fulfill promised order. called me twice when i was unavailable and i twice was put on hold for over 20 min before giving up when i called them back. beyond useless. "


Rep reply posted 2018-11-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“"I apologize for any inconvenience this may have caused. Unfortunately, our customer service fraud department was unable to verify the billing information to safely process this order. Our customer service department did atempt to contact you several times after you placed the order. Part of the address didn’t appear when the order was downloaded into our system. With fraud being a growing issue everywhere we are trying to do everything in our power to keep our customers safe from this threat. The entire order was automatically canceled in our system. A generated cancellation email was automatically sent to your email address on file. Again, I do apologize for any inconvenience. If you would like to reorder I would recommend using Pay Pal when checking out online or you may wish to speak with a representative over the phone who can simply replace the order after verifying the order details. If you have any other questions or concerns feel free to call us at 1-800-827-8478. Thank you for your time and I hope you have a great day."”