ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
2/5

2017-10-02

I wanted Canvas

"I found it difficult to find what I wanted on the website. I ended up ordering canvas board instead of canvas. I have returned the items I ordered. I am waiting for a refund."


Rep reply posted 2017-10-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We appreciate your feedback on the functionality of our website. JerrysArtarama.com is always being improved for the convenience of our customers like yourself. Our live chat feature is a great resource that enables customers to ask a real customer service agent questions about the products that we sell in real time. Thank you greatly for your honest opinion. ”


Verified
5/5

2017-09-29

Always great service.

"I started going to the Jerry's store in Austin when I was trying to encourage my great-granddaughter' interest in art. I usually made fairly small purchases and was impressed by the overall professionalism and friendliness of the staff even on the small stuff. I am no longer close to any of the retail outlets but the Jerry's staff caused me to try them online now that I am trying to do some artwork myself. Their prices are good and shipping was quick."


Rep reply posted 2017-10-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for sharing your experience, and for shopping at JerrysArtarama.com!”


Verified
5/5

2017-09-28

Great Art Supplies

"I enjoy shopping on the website, it was easy to navigate. Great prices and great products. Nice customer service too."


Rep reply posted 2017-09-28
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2017-03-21

Superb Customer Service and Quality products

"Quality products, Many many choices, Great prices and Superb Customer Service at Jerry's Artarama keeps me coming back."


Rep reply posted 2017-03-22
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com!”


Verified
4/5

2017-09-17

Jerrys steps up

"I had bought a Weber Creation Station table from Jerrys and it shows a tool tray mounted on the side. When I received it the tool tray wasn't part of the table nor even pictured on the package. I complained to them and later gave them an unfavorable rating here. Jerrys contacted me and the manufacturer and had a tool tray sent to me. Now I have noticed that they have changed the picture on the site. Everything I have bought from them has been of good quality so I am upping my rating to 4 stars."


Rep reply posted 2017-09-18
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We apologize for any inconvenience you have incurred. We would like to talk with you about the item in question so that we can take new pictures and post a true description of the product on our website. JerrysArtarama.com is always being improved for the convenience of our customers like yourself. We always appreciate all of the thoughtful reviews that our customers offer to us. All of our customers receive an email invitation to review purchased merchandise. The review invitation is sent out 30 days after merchandise has arrived, so that customers have a sufficient amount of time to test each product ordered. Please contact us at 1-800-827-8478 to speak with us about the product in question. ”


Verified
5/5

2017-08-26

Good Company for purchasing art supplies.

"I get my art supplies on time and boxed well. They have most of what I want at good prices. Will recommend them to other artist. "


Rep reply posted 2017-08-28
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing to shop at JerrysArtarama.com! We appreciate your feedback and support! ”


Verified
5/5

2017-09-24

Canvas Bargain

"Great price and quality for large acrylic ready canvas' that arrived quickly. Plus got a great deal on titanium white to get over $35 to save on shipping, essentially I got the pain for free."


Rep reply posted 2017-09-25
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We love hearing from our long-time customers! Thank you for shopping with us at JerrysArtarama.com!”


Verified
4/5

2017-09-23

Good prices, easy to navigate, came with extras.

"They put gifts in my order. That was thoughtful. It did take a bit longer than expected to arrive, but worth the deal in cost - as long as you know that going in.... "


Rep reply posted 2017-09-25
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-09-19

Thanks for your service

"I have ordered from Jerry's and have received my items in a timely manner. i have ordered some items and found they didn't fit my needs. I was able to return the ones I did't want. I kept some as I am always trying new things. Like the large crayolas. "


Rep reply posted 2017-09-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We love hearing from our long time customers. Thank you for shopping at JerrysArtarama.com!”


Verified
5/5

2017-09-19

Great Customer service

"Gets back to you in timely manner will send replacement supplies with no questions and will explain product to you in an informed way."


Rep reply posted 2017-09-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com! We look forward to your next order.”


Verified
5/5

2017-09-11

Excellent Customer Service

"I received two Nielsen frame kits to frame one drawing. Both kits were to have been natural wood. One kit was natural wood, the other black. Maybe I hit the wrong key when I ordered. Also, one kit only had one wedge instead of two. I called and the sales rep checked with his supervisor and they immediately sent out another natural wood kit. And I didnt have to mail anything back. This was my first time ordering from Jerrry's and it will not be my last. I'm happy. "


Rep reply posted 2017-09-11
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback and for shopping with us! We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-09-10

Consistant Reliability

"I have been using Jerry's for years. I always get my supplies on time. This was no different. I will continue to use this wonderful company for as long a I can paint. thank you."


Rep reply posted 2017-09-11
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting and for choosing JerrysArtarama.com!”


Verified
5/5

2017-09-11

Always excellent service

"It doesn't matter if I order a little or order a lot, I can always depend on my items being properly packaged and shipped to me usually within a day of the order. Sales always present great values for stocking up on supplies - like panels for oil painting.
"


Rep reply posted 2017-09-11
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We value your feedback. Thank you for shopping with us at JerrysArtarama.com”


Verified
5/5

2017-09-10

Great servce

"Jerry's Artarama had a great sale on acrylic SoHo paints. I not only got a great deal, but the paints came in the mail quickly, and were packaged well. "


Rep reply posted 2017-09-11
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com.”


Verified
5/5

2017-09-07

Superb- Very Happy

"Ordered Artist supplies,very happy with jerrysartarama - Thank you guys ..I am sure going to buy more !!WIll be Back "


Rep reply posted 2017-09-08
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com!”