"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"Amazing delivery and beautiful jewellery … Thank you for an excellent service 5* "
"Heelooo, I received today my ring, Thanks a lot...is perfect size, Now I know , and I can order more !! "
"Hello Julia I got my package today just now they are beautiful thank you soo much and I apologize for being impatient with you guys "
"Accurate and quick responses. Very pleasant to speak with, while giving superb customer service. Awesome representative."
"Thank you for your good service.
I have just received the ring in good condition.
I couldn’t be happier. "
"Thank you so much!
I have received my order. It was very nice to find a gift and a discount card"
"I’m sure I will buy other items on your website.
It has been a great experience so far."
"Just a BIG thank you as my goods arrived today!! Many many thanks for the brilliant service."
"I received my ring, stunning, beautiful, piece of jewelry, i love it!!! Thank you so much"
"Thank you for the product I've received it in perfect shape. Ill consider buying again for some special occasions.."
"I just want to let you know that I finally received my package. I'm happy, it's so beautiful I love it it's so gorgeous. "
"I just wanted to tell you huys that l have bought two rings from you guys and am in love with the rings that l bought you huys. I will be a customer for life!! Right and perfect quality jewelry! Very impressed! Thank you Jeulia! "
"Ordered a ring and it was not as pictured. It was dull and not pretty at all. And the customer service sucked. They wanted to give me store credit and not refund me my money. Took forever for them to finally agree to give me my money back but not all of it and let them know I was not happy with it since I had to pay more for the shipping and handling then they would have if I had to pay for shipping and handling in the price. Will never order from them again."
"The size is perfect. I really love it. Thank you Jeulia for your kind assistance. "
"It has exceeded our expectations. And beautiful beyond measure. Absolutely stunning.
Thank you so very much. "
A rep from Jeulia, jeulia, has responded:
“Hi, we are sorry that the ring you bought didn't meet your expectation. We have an extremely rigorous quality control process, but the rings in person may have some differences from the picture because we usually show closer details through pictures. Even though, we have introduced the product descriptions including its stone and setting details on the product page. For store credit, it is just a suggestion and we respected your ideas and refunded you to your original account. Please check. For the shipping fee, we would like to explain that since you have enjoyed our discount/free shipping for your order, your order was shipped out at our cost. The shipping fee will be deducted when you return your order for a refund (Stated in our 30-day return policy https://www.jeulia.com/30-day-return-policy.html). Your understanding will be appreciated. Any more questions, please contact our Customer Satisfaction Team. Many thanks. ”