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Product & services pricing
4.68/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.63/5
Customer service:
4.58/5
Return/Replacement policy:
4.57/5
Featured Review


Verified
5/5

2022-09-07

received rings and necklace

"I've received the rings and necklace. Very nice. Thank you so very much!"

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Verified
5/5

2022-09-07

service is so good

"I have received it, thank you!
The parcel is very nice, and your service is so good! Thank you again!
"

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Verified
5/5

2022-09-07

excellent customer service

"Would like to thank you for your beautiful. Jewelrey and your excellent customer service who kept me informed all the way"

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Verified
5/5

2022-09-07

received today

"l received my lovers knot necklace today it is beautiful thank you."

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Verified
5/5

2022-09-07

more beauiful in person

"Received ring today more beauiful in person bought few in past and there still in great condition wear them every day .....come beauifully boxed ...and must say company is great to deal with as had proplem with one rings I previously bought and they sorted it no proplem... "

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Verified
5/5

2022-08-31

Looks amazing

"Items received. Looks amazing. Thank you very much. "

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Verified
5/5

2022-08-31

fast and efficient service

"Thank you very much for the rings. I received them Tuesday afternoon. WOW stunning. my Girlfriend is going to like them very much. Once again thank you for the fast and efficient service. Many Thanks."

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Verified
5/5

2022-08-31

professional service

"We have received the gifts.
My wife is ecstatic about the ear rings.
We appreciate the professional service.
"

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Verified
5/5

2022-08-31

many compliments

"Have found the ring.
Thank you for answering my questions so quickly.
It's very nice and I love it. Will be wearing it and expecting many compliments on it.
"

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Verified
5/5

2022-08-31

received out rings

"We received out rings yesterday. Thank you so much. They are beautiful!"

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Verified
5/5

2022-08-31

So happy with it

"I’ve just received my ring, it’s stunning! So happy with it, now to look for another purchase. Thank you for all your help"

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Verified
1/5

2022-08-31

Poor Customer Service and false info about the 30 day return policy

"I am very unhappy because I purchased two rings. The first one I cannot return because it had an engraving with is nonsense. I am also mad that I had to pay to exchange the second ring because it was the wrong size. I even bought the ring size tool you all have and my finger fits a 6.5 in the sizer but I actually need a size 7. If something is not done immediately regarding the first ring and a refund, I will continue to post negative reviews on all social media platforms and contact my bank for a dispute. "

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Rep reply posted 2022-09-26
A rep from Jeulia, jeulia, has responded:

“Sorry to hear about your shopping experience with Jeulia Jewelry. We checked that your ring is with personalized engraving. Generally, it is unable to be returned for a refund. Since you have ordered a new ring, we would like to make an exception and help you return it with a 35% restocking fee. Here is our return policy http://www.jeulia.com/30-day-return-policy.html to get more information. Normally, our ring sizer will not be a problem. Because the size of our company's products is measured according to our ring sizer. May we ask if you have measured it correctly? We are sorry that the personalized item cannot be sold or resold, but we will do everything we can to resolve this issue and make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.”


Verified
5/5

2022-08-25

recieved my necklace

"Just wanted to let you know i recieved my necklace today, and I am happy!Thank you ! "

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Verified
5/5

2022-08-25

beautiful ring set

"Just letting you know my beautiful ring set arrived today and I absolutely love it
Thank you
"

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Verified
5/5

2022-08-25

stunning jewelry

"I have been getting compliments on it. My husband is jealous that it looks better than the wedding ring he got me, we just got married in March, now he feels like he has to bump up his game LOL! Anyway, thanks again and I will be browsing more of your selection of stunning jewelry."

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