"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"I really do love my ring, it looks better than I expected. I hope it lasts."
"I love the ring and have gotten many compliments."
"They have great jewelry I bought several pieces from them and been satisfied."
"Very pretty. I was gifted this last week for my birthday!!"
"I did receive everything it is very beautiful and thank y'all for everything."
"I been order plenty of jewelry from Jeulia and I love them all!"
"They have the worst costumer service. Don’t buy any thing from here. I want to return a wedding set because the stone looks foggy and cheap, but they keep on saying send a picture of the item then when I send the picture, there is no responses from them. "
"I actually bought this ring almost a year ago and amazingly it is as beautiful today as it was when I took it out of the box. Thank you Jeulia for making beautiful jewelry."
"Just received my ring, and it is beautiful and just how it appears in the ads. Love it!"
"I got mine today and I love it"
"Finally got my ring today. took 3 wks. but it is beautiful. love it!!"
"I most certainly will wait. I Love shopping from your Company when my friends ask me where I bought my Beautiful jewelry from, I will Gladly tell them. Thank you for the updates.
"
"Thank you TRULY for the AMAZING customer service! For reaching out and confirming my order before processing knowing your way looked better!!!! THANK YOU!
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"I just recieved my order. Everything was perfect. I wanted to thank you all for making sure i got it before me and my wife's anniversary. She loved her ring and Necklace. Ill deff be ordering from Jeulia again."
"Bought one of their rings. REALLY happy. "
A rep from Jeulia, jeulia, has responded:
“Hi, we are so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we need to do better and hope you will give us another chance. Thank you for your valuable feedback. Please contact us with your order number via service@jeulia.com. We will reply as soon as possible. Thanks.”