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Product & services pricing
4.60/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.56/5
Customer service:
4.51/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2021-05-06

Thank you so much my ring has arrived 

"Thank you so much my ring has arrived and I am very happy with it will be ordering a ring for my son shortly thank you"

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Verified
5/5

2021-05-06

I received it and it is absolutely perfect thank you so much

"I received it and it is absolutely perfect thank you so much"

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Verified
5/5

2021-05-05

you guys did an amazing job

"Just received my ring absolutely beautiful thank you,you guys did an amazing job. "

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Verified
5/5

2021-05-05

This ring is absolutely stunning

"Wow!!!!!I am speechless, and that never happens. This ring is absolutely stunning . Thank you so much."

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Verified
5/5

2021-05-05

It is absolutely gorgeous.

"I purchased this ring for my granddaughter's 18th bday. It is absolutely gorgeous. "

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Verified
5/5

2021-05-05

I got my set yesterday and I absolutely loooove it. Its beautiful. My hubby also had it engraved.

"I got my set yesterday and I absolutely loooove it. Its beautiful. My hubby also had it engraved."

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Verified
5/5

2021-05-05

I have 2 plus earrings LOVE them all!

"I have 2 plus earrings LOVE them all!"

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Verified
5/5

2021-05-05

Love my beautiful ring. My son order this signet ring for Mother's day. Its absolutely beautiful.

"Love my beautiful ring. My son order this signet ring for Mother's day. Its absolutely beautiful."

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Verified
5/5

2021-05-05

Thank you I finally received my beautiful eternity ring which I am extremely Happy with it’s really beautiful

"Thank you I finally received my beautiful eternity ring which I am extremely Happy with it’s really beautiful"

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Verified
5/5

2021-05-05

Thanks. It arrived today!!! Looks wonderful thank you

"Thanks. It arrived today!!! Looks wonderful thank you"

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Rep reply posted 2021-05-12
A rep from Jeulia, jeulia, has responded:

“Hi, we are so glad to receive your feedback. Thank you for your patience. Hope you have a nice day!”


Verified
5/5

2021-05-05

Got my toothless ring today  love it! It is so cute

"Got my toothless ring today  love it! It is so cute"

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Verified
1/5

2021-05-01

Do not believe this company!

"Do not believe this site, its a bogus company. Check business bureau BBB first and you will know. They will make promises but don't deliver. Pictures look perfect but it is not. I doubt that they will post my comments. "

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Rep reply posted 2021-05-04
A rep from Jeulia, jeulia, has responded:

“Hi, we are extremely sorry to make you feel disappointed with our service and product. As we check, your order was placed on Mar 20 and delivered on Mar 23. We never received your e-mail or private message about your problem. Please don't worry, Jeulia fully stands behind our customers. We offer 30 Days Return & Exchange Policy https://www.jeulia.com/30-day-return-policy.html and One Year Warranty Policy https://www.jeulia.com/one-year-warranty.html. Please contact us at service@jeulia.com for help.”


Verified
1/5

2021-04-29

Poor service and inferior merchandise

"Can I rate less than 1 star? The quality of the product received was very inferior and not as pictured. Waited over 2 months to receive the product, however my credit card was charged immediately. The company has failed to offer alternatives to satisfy me, the customer. They require me to pay to return the product. They then will evaluate whether or not to credit my card. This is unacceptable. Would not recommend this company to my worst enemy. Very disappointed with the merchandise and even more disappointed with the service offered by this company. Think LONG AND HARD before even considering ordering from this company! "

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Rep reply posted 2021-05-03
A rep from Jeulia, jeulia, has responded:

“Hi, we are truly sorry to cause you any inconvenience. We are experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19, so some orders have been delayed. We sincerely apologize for that. Meanwhile, we are sorry that our product didn't meet your expectation. However, it is not broken, defective, or has any incorrect engraving. The return is due to your personal reasons, normally the shipping fee should be paid at your side. Thank you for your understanding. Please contact our customer service at service@jeulia.com, we will help to solve this problem.”


Verified
5/5

2021-04-28

Very satisfied

"I needed to exchange my ring for a smaller one, the customer service and exchange was very efficient, I am now a proud owner of a beautiful solitaire ring"

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Rep reply posted 2021-05-12
A rep from Jeulia, jeulia, has responded:

“Hi, it is our pleasure to serve you at our best. We are so pleased with your appreciation. Enjoy your beauties!”


Verified
5/5

2021-04-27

Thank you it's absolutely beautiful!!! 

"I just got it today. I'm so sorry for being rude I was just so worried. Thank you it's absolutely beautiful!!! "

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