"Ordered a product from these people on Dec. 4, 2012. Emailed them on 12/11/12 as to why it had not been shipped - no response. Emailed again on 12/18/12, no response. Called twice and left voice mail, no response. Will not use these clowns again."
"great wife love her jewelrybox"
"to date I have not received my order - by sending me this email last wee your company feels that I have - not sure where my order is and I am extremely concerned"
"very satisfied with product"
"The boxes were better than I expected for the price. My grand daughters will love them for Christmas."
"I was so impressed with the detail to the packaging of the most beautiful jewelry box I have ever seen. The photo on line does not give justice to such craftsmanship. My eyes lit up with the beauty of the box and I thought the way you put great detail in the packaging alone was impeccable. I truly love your product and I will be ordering more real soon. I also want to pass your products on to others who need special gifts for those they love because I was so impressed with the jewelry box myself that I know others would be too. I have already told close friends of your products and encouraged them to take a look at your web page. Also when I ordered from your page it was simple and easy. Thank you so much. You have a happy customer. And seriously, I will be ordering from you again for another gift before Christmas just because I was so happy with this fast order. "
"It was a good experience."
"I thought the ship time was a bit slow compared to most of the things I order on the Internet. The keepsake box is absolutely exquisite!! I will definitely shop with them again."
"My credit card has been charged, but the order has not shipped, and this is three weeks after the order date. Upon ordering, the item was in stock. The sad thing is this was the Christmas gift my 6 year old and 9 year old picked out for their mother. I have tried to contact the seller through their customer service link on the web page, and through their phone number. Nobody has tried to contact me in return. I am currently trying to have the charges on my credit card reversed."
"The service was very prompt and the item arrived when stated that it would arrive. I've not opened it up yet as it is a gift for my wife, so I cannot comment on the condition of the item. I will provide feedback when I have opened the box and examined the contents. "
"Never again that I will use this company. No customer service. I emailed them to inquire about my order but no reply. I'm trying to track my order but when I logged into their website all it said it was shipped but no date when it got shipped."
"Ordered my item exactly one week ago....it still has not been shipped out. No tracking number, no correspondence from them, nothing!!! I submitted a question 2 days ago to their online customer service asking where my item is, and no response as of yet. NOT HAPPY!!!!"
"I ordered a jewelry box on 12/30/12 and have not seen a shipping date. I sent them a complaint and no answer. I tried calling the number and I just got an answering machine. I am very dissatisfied with this service. If I ever get my order I will never do business with this site again. This is unacceptable!"
"Delivered on time, although there were some nicks and spots where the finishing didn't cover the raw wood. Made in China, which is NOT indicated in the blurb; I would have thought twice. That's surprising in such a venerable, leading company in the field."
"purchase took a long time to come.
No emails on shipping status "