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0.00/5
Chance of future purchase:
5.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-11-29

Parts were in stock!

"Ordered a few crush washers to replace all the fluids on my 2011 Tundra, expecting to have to wait a day or two for them to arrive from the warehouse. Within an hour of my order, I received an email that the parts were ready. John is the best! "

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Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-20

Parts

"Great service from the online ordering dept!"

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Likelihood of customers making future purchases

Verified
5/5

2023-10-16

Parts Department was Extremely friendly and more helpful than I could ask for.

"He did an amazing job. It was Saturday 10/14/23 at 6:00pm if that narrows it down."

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Overall customer service

Verified
5/5

2023-10-07

Rapid Order Transaction

"Went very well - my order was sent out on day two."

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Overall customer service

Verified
5/5

2023-04-07

"The guy working at the front desk was extremely helpful."


Verified
4/5

2023-04-06

Almost perfect

"Website kept telling me Error: The merchant login ID or password is invalid or the account is inactive. I almost gave up but was able to use Paypal to complete transaction."


Verified
5/5

2023-03-26

Amazing

"Affordable and found the right part."


Verified
5/5

2023-03-09

this is stupid

"its a purchase. your computer works is all i can say"


Verified
1/5

2023-03-08

Payment System a joke

"unable to pay via credit card"


Verified
5/5

2023-02-16

Great service

"Questions fully answered regarding part order"


Verified
2/5

2023-02-07

"weird way of having to order. get double charged and have to dispute myself. need to fix that"


Verified
5/5

2023-02-06

Too Easy

"Quick to order and the price was competitive!!!"


Verified
4/5

2023-01-26

Easy process from OEM.

"The process was made easy for ordering parts. Price was great. Saved money from local dealership. I do wish that express shipping was an option. Car will be down several days and missing a prime weekend repair window."


Verified
5/5

2023-01-02

AWESOME CUSTOMER SERVICE FROM PARTS DEPT

"I am very unsatisfied with the Toyota dealer in Roswell, put the associate at Jim Ellis Toyota in McDonough, my hometown, was very nice and professional and was very helpful in answering all of my questions. Thank you from a Toyota owner. Proves all dealerships are NOT alike. "


Verified
5/5

2022-12-05

Toyota parts at a discount

"Free shipping keeps me coming back."